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Michael's Handyman Services Plumbing Service
Good- quick availability, fast work, problem resolved
Bad - quality of finished work/product, lack of transparency

Summary - if your problem requires replacing your toilet, I would recommend you to go to the store to ensure what is purchased meets your needs.

Details -
We had Michael's come in to look at a plumbing issue. The person who came to fix the problem suggested that we replace the entire toilet. I had specifically told them that I want the same kind of toilet before he went to the store to purchase. After the work was done, I found that the one installed did not match the base size, seat cover, handles. I was told that what he got was the only kind available. However, this weekend when my husband went to Lowe's (which is the closest place to us), he found the exact one like ours.

Considering I spent close to $600
(which includes about $100 including taxes to get rid of the old toilet), I am not super happy about how the new toilet looks. I don't like the plastic seat and cover and guess that can be replaced but that's for another day. There was no transparency about the options for the new toilet or the breakdown of the cost (how much was spent on the parts vs labor) and there wasn't much choice i had when I saw the new one after it was all installed.

Lynnwood, WA 98087
Hunt's Services Plumbing Service
ALL THESE PEOPLE WANT IS YOUR MONEY! I will give this company 1 star ONLY because of Jordan the gal who answers the phones. She was very friendly and understanding. She took a complaint from me and passed it on to her managers who never reached out to me. After 3 weeks I called back to find out what was going on. I spoke with Jordan again and she transferred me to her manager Greg. Greg has zero customer service skills and isn't fit to have manager in his title. My problem was I had an outlet in my kitchen that wasn't working. I had pushed the reset button several times and couldn't get it to work so I called this company. They sent out two technicians. They hadn't even been in my house 5 minutes when the man during his troubleshooting disclosure reached over and pushed the reset button on the socket and it started working! Well they must have thought they were dealing with an idiot because they tried to charge me upwards of $200 bucks for 5 minutes of talking and no service provided. He ended up knocking it down to $170 which is absolutely still an unreasonable amount. Greg the manager believes this is fair and doesn't see anything wrong with the companies policy even though he admitted to me he had the exact same complaint the day before I filed mine and that's why he never got back to me because he thought they were the same one! I will make sure our landlord never uses this company for any of his properties because they are a rip off. I would have felt fine paying $100 but anything over that is ridiculous. Save your money and go with another company. Hunts Sucks.

8111 Pacific Hwy E, Tacoma, WA 98422
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