Best Solar Panel Repair in San Jose CA
Andrew is a polite and hard working young man. He replaced our water heater neatly and quickly.
San Jose, CA
Quickly responded to my inquiry. I was able to get an appointment the next day. Alan was very punctual and professional. My AC got fixed promptly. Quality job!
965 Amstutz Dr, San Jose, CA 95129
Door came off the hinge (one of the two). Norm was knowledgeable about how short screws come with the hinge kits but long screws are the correct kind to be used and it came off likely due to that. Told Norman I'd like for him to come by this week, he asked for photos and texted me his email. I delayed sending photos of items needing repairs by a day (my bad). He replied promptly saying he'd come by on Friday this week to check it out. I said I needed at least one of the repairs this week (so Friday itself) as guests were coming and their door needed to close! He called me and said I'm sorry I didn't realize you had a deadline, in that case I can come today and I'll make sure it is repaired in time for your guests.
He truly communicated at a high level and made my day with his concern for my needs and met them beautifully. Happy with the results and his customer service skills!
Another repair was a broken shower door. He said he wouldn't be able to fix that particular issue but could refer me. He sent me the shower door installation company's number promptly and his referral was quick and professional in his response as well. Norm also called and spoke with me at length about the other issues that needed repairs (since so far only the door was repaired).
The shower door repair company is coming tomorrow and Norm is returning tomorrow as well for the rest of the repairs.
I am very very pleased and have already recommended him to a family member that would need his services. Will update review after round two.
TL;DR: Norman cleared a misunderstanding and went above and beyond to make sure repairs were done in time for guests arrival and gave me a recommendation for specialized repairs and I'm happy with that company too.
He truly communicated at a high level and made my day with his concern for my needs and met them beautifully. Happy with the results and his customer service skills!
Another repair was a broken shower door. He said he wouldn't be able to fix that particular issue but could refer me. He sent me the shower door installation company's number promptly and his referral was quick and professional in his response as well. Norm also called and spoke with me at length about the other issues that needed repairs (since so far only the door was repaired).
The shower door repair company is coming tomorrow and Norm is returning tomorrow as well for the rest of the repairs.
I am very very pleased and have already recommended him to a family member that would need his services. Will update review after round two.
TL;DR: Norman cleared a misunderstanding and went above and beyond to make sure repairs were done in time for guests arrival and gave me a recommendation for specialized repairs and I'm happy with that company too.
San Jose, CA