Best Shower Tile Installation in San Jose CA

It is easy to understand why some people work for themselves. This man would not make it as an employee. His work ethic is rotten. Paul Cardona is not easy to work with nor did he stick to scheduled appointments.  He was rude and unkind. Left his undone work undone and didn't offer to return my money for his errors. He has lots of excuses like he travels from Sacramento, couldn't find what you needed at Home Depot and spending time with his girlfriend's son all after committing to work at your place.
He left me hanging without his work completed and was rude about showing up as agreed. I just gave up on him.
Also he refuses checks and wants only Venmo as a personal payment which is sleazy.

I should have taken the day off, and watched the work being done. They did a decent job mounting and framing the front door, so I thought they could mount and frame the bathroom door, and stain the front door frame.

I was wrong. The top edges of the bathroom door frame don't line up. They were filled with some sort of caulk to join the edges, which failed on the right side. (See photos.) The wrong nails were used, so the nail heads stick out, even after a couple of coats of paint.

The front door frame was stained with a transparent deck stain, instead of the same wood stain that was used for the front door. The numbers printed on the wood are still visible (See photos.)

I'm giving three stars because they came on time and did some good work, but also did some very sloppy work that will need to be redone.

I've had Dimitri help me a couple times with fixing my gate & other house repair/issues. He's very reliable and always gets back to you with his availability if he's busy with another job. He is also a great communicator. Most of the work I've been able to coordinate with him over the phone/text. I would definitely recommend Dimitri and his team to anyone who needs handyman help

Nicholas was kind enough to give me advice on how to remove a custom shower arm installation which was giving me trouble. Very friendly and professional throughout, he's very knowledgeable and I'd definitely call him up for my next job.

Abdu did a great job caulking and applying grout to my bathtub and shower. He is very respectful, kind, and hard-working. He does high-quality work at a reasonable price. I would highly recommend Abdu for any of your handyman needs!

Literally came over to my parents Julie past 9pm on Memorial Day weekend to help us move a fridge. It was one of those urgent and important tasks and it was awesome to get his response asap and have the whole situation resolved in an hour. Thank you!

YELP REVIEW UPDATE

Hi.  My name is Susan.

I just got off the phone with Norman. He emailed me and he called me twice. This second time I was able to answer the phone.  Norman had a huge wave of customers once Groupon put their deal for his services on their website.  However, there were issues with the Groupon deal with regards to the service areas advertised and other difficulties.  I won't go into the details here  --that's between Norman and Groupon.  He has given complete refunds to unsatisfied customers and Groupon holders.  Also, even though I received a refund from Groupon he offered to honor the deal of 2 hrs of handyman work for $39.  I'm not going to take him up on it b/c Groupon is refunding my money.

I found someone much more geographically closer to me to take care of my closet system installation and I told Norman I'm going with them for this project.  I will need help with dog and cat door installations so I will contact Norman about those when I need help.

Norman told me he's been in business for 40 years and he says he stands by his reputation. From what he told me he did find some new customers through Groupon who are really pleased with his work. He said he's not someone who would take advantage of customers.

Understand that in this economy people who've never once had to advertise their services or products have found the need to do so.  Groupon is one way to advertise.  Groupon has some really good deals but I've experienced purchasing service Groupons twice and had problems with them. I'm going to stick to restaurant deals or at least call the service company first before I purchase another service Groupon.

Thanks for calling me back, Norman. You sound like a down to Earth guy who really cares about his customers.

Thanks,
Susan

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Hi.

I would very much like to have Norman help me. I was impressed with the projects that were done and shown on the website.  I purchased a Groupon for $39 for 2 hours of handy man work.  I called the toll-free and the 650 area code phone numbers and left messages but no one has returned my calls. Today I was able to get a refund from Groupon.  It was time consuming to have to go through all of this.

I have a John Louis closet system which I would like to have installed in my closet. I can email a PDF of the instructions to the person that will work on this project for me.
Also, I will have other projects such as installing a dog door and a cat door.

If Norman would contact me I would be happy to discuss an estimate and scheduling.

I'm giving four stars because I want to give this business the benefit of the doubt.  I understand how busy handy man businesses and contractors can get. I don't want to say anything negative because I don't think it's fair to judge someone or their business just because we were not able to connect.  I will post an update if I still don't hear from them.

By the way, I live in East Palo Alto. I have experienced other contractors not contacting me back and I wonder if it might be because I live in EPA.  I've had at least a dozen contractors and handy men come to my house and they have never had any problems.  

For some reason I cannot access their website. It appears to have been shut down.  Or maybe it's a computer problem on my end?

Thanks,
Susan

I purchased a new glass cooktop to replace an old coiled one.  Called Chuck to cut the countertop/tile for the new dimensions of the cooktop and to install the new one.  He was very informative and knowledgeable.  I would definitely work with him again.

Viktor changed a faucet in our kitchen sink.  He arrived when he said he would, did the job very quickly and efficiently, and cleaned up after himself. He was very polite.  He wore his own slippers not to mess up our house.  His prices are very reasonable. I will definitely hire him again for any plumbing problems.