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Best Mound Septic System Repair in San Francisco CA

Gateway Rooter Plumbing Service
I found this plumber somewhat unconventionally. We had an issue with moisture getting into the exterior wall of our finished basement room, which is below grade. We do have a French drain, which was installed by the prior owners. But we knew nothing about it - where exactly it was, whether it was clean and functioning.

I had multiple contractors come take a look and most of them said we need to dig out all the concrete outside to locate the drain, and then waterproof - or even replace (!) our foundation etc. This is all because of a tiny bit of efflorescence on a wall.

Feeling stressed, I went for a walk. I turned the corner and saw the Gateway truck parked. I went up to the guy standing outside and asked if he could come take a look. To my surprise he said yes, he'd be there in a half hour.

The plumber, Daniel, showed up right on time. He took a look at everything, told us where the French drain was located based on the location of the catch basin, and said he could do a camera inspection for us. He came back a few days later and ran his cool camera thingy through all our pipes (I called it a house colonoscopy.). He climbed the fence and inspected the opening of the French drain, which is in our neighbor's yard. He gave us some ideas about how to mitigate the moisture issue without breaking the bank, and put my worries at ease.

Daniel was professional, on time, and extraordinarily reasonable for the amount of time he spent with us. I will be sure to call them to fix plumbing issues in the future.

San Francisco, CA
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