Best Ground-mounted System Services in San Francisco CA
Plumbing Service
I highly recommend Mario's Plumbing Services and team member Franco, the experienced plumber (of 22 years!) who came out to do the work at my condo in Palo Alto.
I managed to drop a small glass jar into my garbage disposal late on a Sunday evening -- it was almost exactly the same diameter as the drain opening so it was just impossible to extract it manually -- the only way to get it out was to disconnect the disposal. Unfortunately (and somewhat predictably), while I had the tools to disconnect the disposal, I did not have all the equipment I needed to reinstall it, so I ended up searching for a plumber with immediate availability.
I messaged Mario's at about 11:30 pm Sunday night and had a reply by 7:00 am Monday morning. They quoted me a price to reinstall my existing disposal and to replace it with a new unit. Out of an abundance of caution, I opted to replace the aging unit (I live on the second floor and leaks are not something I wanted to deal with)--and I didn't get the feeling they were trying to push me to replace it at all. Mario's was able to send someone over within about 30 minutes since they'd finished a nearby job ahead of schedule and had a replacement disposal with him in the truck.
Franco came in (wearing a mask), gave my senior Lab retriever a few quick scratches and then got to work, disconnecting the old unit and installing the new one within about 30 minutes. He, like everyone else I spoke to at Mario's, was professional, friendly and helpful -- I have not had a better experience with a plumber over the last ten years as a homeowner.
I managed to drop a small glass jar into my garbage disposal late on a Sunday evening -- it was almost exactly the same diameter as the drain opening so it was just impossible to extract it manually -- the only way to get it out was to disconnect the disposal. Unfortunately (and somewhat predictably), while I had the tools to disconnect the disposal, I did not have all the equipment I needed to reinstall it, so I ended up searching for a plumber with immediate availability.
I messaged Mario's at about 11:30 pm Sunday night and had a reply by 7:00 am Monday morning. They quoted me a price to reinstall my existing disposal and to replace it with a new unit. Out of an abundance of caution, I opted to replace the aging unit (I live on the second floor and leaks are not something I wanted to deal with)--and I didn't get the feeling they were trying to push me to replace it at all. Mario's was able to send someone over within about 30 minutes since they'd finished a nearby job ahead of schedule and had a replacement disposal with him in the truck.
Franco came in (wearing a mask), gave my senior Lab retriever a few quick scratches and then got to work, disconnecting the old unit and installing the new one within about 30 minutes. He, like everyone else I spoke to at Mario's, was professional, friendly and helpful -- I have not had a better experience with a plumber over the last ten years as a homeowner.
San Francisco, CA