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They were responsive and friendly and fixed the problem. Definitely a fair value. Nuff said.

Phil was very professional, quick and reasonable with an estimate to add overhead cans to my old plaster ceiling and came back to do the work 2 days later.  He was conscientious of keeping the area clean from his work (covered the furniture and swept up after), was respectful of my family and the lighting looks amazing.  I would highly recommend Phil and the company to do any electrical work.  He offered smart suggestions we hadn't thought about, but not pushy at all.  5 stars for sure!

Thanksgiving--one of the few days of the year you do not want to have a plumbing emergency--lucky me, I did...

I left messages with five plumbers, and the last one suggested texting (which works much better with my spotty connectivity), and it was this last text that Yegevny responded to (the only one to do so); after asking questions about what I tried so far so he could assess the issue, he said he would try to find someone to come by. No one else was available so with a little internal struggle (understandably), he promised he would come out between 8p-9p. About three hours after he arrived, I could once again use any facility requiring water--won't go into details, but it was not pretty and definitely stressful.

I'm both appreciative and grateful for Yegevny's responsiveness and integrity in helping me out with my emergency. He worked diligently to suss out the situation and the best way to fix it, including testing his work, and he was also extremely pleasant and patient in answering my questions despite my unfortunate interruption of his Thanksgiving time with his family.

We have had the same plumber from this company  come out, multiple times including consults with another plumber above him to repair a tub filler under warranty. It's been 5 trips and the problem is not resolved. We have replaced 3 cartridges that he was most certain was the problem. Then when this didn't resolve the problem states that it is probably the aging water heater and then gave us a quote for replacement for over 5 K. The diagnosis has changed over the course. It's still not fixed after 3 months. Today was the breaking point when he started blaming us. I don't write negative reviews. I like to work through issues because most small businesses work really hard to serve. They gave it their best shot, but the experience is /was so painful.

They don't do a good job communicating with the manufacturer of a fixture. In this case it's Riobel. They are not allowed to get on the phone with the manufacturer of the fixture. So here we go, what's  the next plan from Ongaro? Bring  another plumber who might have more experience dealing with Riobel fixtures and states that this person will call the Riobel company for details on install of the part. Plan is to return again and assess the situation the following week. Then the plumber leaves after reassembly of the tub filler and it leaks all over the floor all weekend. Then blames us for not turning it off?

Seriously, I am not making this up. You as the customer are on your own calling to get plumbing installation instructions of a part.  The plumber is too pissed off to talk to the part specialist and they don't know anything.

So if you would like to be blamed for the problem and deal with an angry and frustrated plumber who clearly can't fix the problem ... this is your place.