Best Termite Extermination in San Antonio TX
I had a really negative experience with ABC Home and Commercial/Lawn and Tree/ Handyman departments. It takes a lot for me to leave a review for someone. I feel like this one was warranted. When I first reached out, I was able to schedule someone to come out to do an estimate for me. After receiving the estimate, I approved to get scheduled asap. That was back in mid July. I knew they were busy and gave it a little time and followed up a couple weeks later. No reply from two different departments for two different type of services. Both departments dropped the ball getting back to me. One never got back to me and the other I had to call who stated I went to spam off of a reply I sent back to them, which was a little odd, but fine, she moved me out of her spam box. I was then told I would have to wait till late September for the handyman services. I booked that and later found someone that was able to come out in two days. I then was told someone would be out 8/14 to do our lawn and trees. No one showed. That was after I was sent the estimate to confirm and will note, no one replied to that either. It was 8/17 and I called them to inquire. The first person that answered the phone (will leave out names) did not have a very pleasant customer service phone voice and made me feel like I was bothering her. She patched me through to the other lady I was already working for who quickly tried to defend herself vs make it right and saying it wouldnt be till maybe November and the 8/14 was just a date they would shoot for if they could. So with all that said, very disappointed, moving on to others with new quotes and waisted a lot of my time. For handyman work though, we went with Ace Handyman and they have been awesome and super responsive.
9475 E Hwy 290, Austin, TX 78724