Best Generator Installation in San Antonio TX

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

These folks are the best. Always courteous and always willing to follow up if needed. I ran my own service company for thirty years so I recognize excellent skills and customer service for what they are...rare

If I could give them a 0 I would have. Un professional business and bogus company.
After talking to Daniella who call her selfthe boss  explained all I needed is an electration to come by and show me where is the PGFI outlet due to no power in couple of my plugs. She said there will be no charge unless something needs to be done which before we do anything we give out an estimate. Literally it took less than couple minutes for the electrician to find the outlet then they wanted to charge me $135 when I called back with complain I spoke to Daniella again who called herself she is the boss of the company very rudely said that you have to pay and this is the charge and hang up the phone.

Our water system kept freezing up, and in an odd way. Kerrville plumbing tried different fixes, and we think we've got it right on the third try. So why the 5star rating?  It's a complicated problem, tough to identify and trial and error was the only way to solve it. And on try #2, the owner got personally involved. Also on try #3, and he was really wanting to solve it, so they came out early while things were still frozen.  We think it's solved now, and impressively, there was no charge after visit #1.  I would recommend them to anyone.

I am a Priority One customer with Fox Service.  They check the heating system once a year and the a/c once a year.  It was easy to make the appointment for a morning when I was available.  They called about 30 minutes before the technician arrived to tell me he was on his way. was   The technician, Shelby McLeod, was professional and courteous.  He checked out the two heating systems that I have and everything checked out.  He replaced all of the filters in the system.  At the end he gave me an update on the system.  He did mention other everygy saving items that Fox offered.  Since I had already had most of them, he agreed I didn't need to do anything more.
I was very happy with his work.

I had a representative come to my home at my request based on a TV advertisement.  Steve came and spent over an hour looking at my system and calling someone for assistance as he was unfamiliar with why something was done.  I was not at his side the entire time.  He quoted me an outrageous price of $35,000 to replace my 2 units.  Completely unacceptable and I would have complained then, but didn't think it was worth my time.
Shortly after I noticed my downstairs unit was not cooling so I turned it off thinking I had major issues since it is an older system.  The upstairs united was working fine until about a month ago and it quit cooling.  Due to finances I was unable to call anyone in sooner to see if it could be fixed.
I had  someone come in last week and was told that someone took the wire-nut off the wires that control the automatic shut off switch for when the water pan is full - for the downstairs unit.  They also tested for leaks and found only 1 at the outside unit where the connection to the Freon line was loose.  He advised me that over time this could happen but after finding the wire-nut off upstairs he felt someone has sabotaged my system.
The only other person that had any contact with my system was Jon Wayne.  
I have called and received a callback from their office but only to tell me I am wrong.  No investigation was or will be done and the Salesman is no longer working for you (makes me wonder if this didn't happen with others by him).  I have no alternative but to think this was done by him.  It has cost me $500.00 to have the Freon replaced.  I find it very unsatisfactory that their immediate response is a flat denial (which I am not surprised by), but some compassion would have been appreciated - possibly an apology that this happened to me and that they will investigate, insure this doesn't happen again (or that it didn't happen), but to outright dismiss my allegation is unsatisfactory,
I feel that Jon Wayne owes me the $500.00 I had to spend to fix this situation.
PS - I did try to post on their website but kept getting errors and could find not email address other than the website IT address to advise them of my complaint.