Best Lighting Repair in Saint Petersburg FL
Plumbing Service
Purchased new system last year and have had at least 6 service calls since install. Once again my system is not working and my home is getting hot, which isn't good with a baby in the home. Stay away.
4946 Land O Lakes Blvd, Land O Lakes, FL 34639
Plumbing Service
This is quite possibly the worst company in Sarasota that you could choose to do business with - in any industry.
Their salesperson overpromised and flat out lied to my wife and me about their services, the products, and what we would receive.
Their installer failed to install some of the services we had contracted for and, when we asked about it, said we didn't need it and that we had simply been snowed by their salesperson. We got caught in between that internal spat for weeks since those departments appear to absolutely hate each other.
Their installer personally signed (in the customer's spot) on our service work order. This was the signature line underneath the statement that We, the customer, certify we are completely happy with the installation. I assume he did this because it was obvious we weren't happy that we weren't getting the services in the contract.
When I later told the company how unhappy we were, they tried to force this signed service order down our throats. That didn't work once we pointed out it wasn't our signature on there but was clearly the installer's signature (and his actual name) instead of ours. In fact, we were never even presented with this document to read or sign.
For our new system install (3 new systems) it took 2 months and 6 total appointments to get all the kinks worked out so that our new systems would operate without shutting themselves off randomly. Of course, they had promised a 1-day delivery, so 60 days is a bit longer than that. And, of course, it failed county inspection.
We're now 6 months into our new system and, while the systems themselves are operating, the maintenance agreement they so heavily sell you on is now proving to be worthless. Worse than worthless, the tech (who canceled twice on us) just fell while he was in our attic, cracking our ceiling. Believe it or not, he even tried to leave without telling us about that. He claimed to my wife that it was too difficult to get into our attic and it would have happened to anyone. Oddly, an entire crew pulled an old system out of that attic, installed a new system, and went up and down again for 6 more appointments, plus an additional two appointments from the county inspector - all without incident.
I would do anything to have never called this company. In our experience, they appear to be a complete and total scam, having fouled up everything they attempted to do (multiple times). If I had more time, I would work to get this company, their lies, and their fraudulent business practices exposed. If I can help even one customer avoid this nightmare, it was worth writing this review.
Their salesperson overpromised and flat out lied to my wife and me about their services, the products, and what we would receive.
Their installer failed to install some of the services we had contracted for and, when we asked about it, said we didn't need it and that we had simply been snowed by their salesperson. We got caught in between that internal spat for weeks since those departments appear to absolutely hate each other.
Their installer personally signed (in the customer's spot) on our service work order. This was the signature line underneath the statement that We, the customer, certify we are completely happy with the installation. I assume he did this because it was obvious we weren't happy that we weren't getting the services in the contract.
When I later told the company how unhappy we were, they tried to force this signed service order down our throats. That didn't work once we pointed out it wasn't our signature on there but was clearly the installer's signature (and his actual name) instead of ours. In fact, we were never even presented with this document to read or sign.
For our new system install (3 new systems) it took 2 months and 6 total appointments to get all the kinks worked out so that our new systems would operate without shutting themselves off randomly. Of course, they had promised a 1-day delivery, so 60 days is a bit longer than that. And, of course, it failed county inspection.
We're now 6 months into our new system and, while the systems themselves are operating, the maintenance agreement they so heavily sell you on is now proving to be worthless. Worse than worthless, the tech (who canceled twice on us) just fell while he was in our attic, cracking our ceiling. Believe it or not, he even tried to leave without telling us about that. He claimed to my wife that it was too difficult to get into our attic and it would have happened to anyone. Oddly, an entire crew pulled an old system out of that attic, installed a new system, and went up and down again for 6 more appointments, plus an additional two appointments from the county inspector - all without incident.
I would do anything to have never called this company. In our experience, they appear to be a complete and total scam, having fouled up everything they attempted to do (multiple times). If I had more time, I would work to get this company, their lies, and their fraudulent business practices exposed. If I can help even one customer avoid this nightmare, it was worth writing this review.
6143 Clark Center Ave, Sarasota, FL 34238
Plumbing Service