Best Water Purification System Cleaning And… in Saint Paul MN

We had a slow leak that took several days to show up in the basement ceiling.  Since the basement is finished this made it very difficult to find the source of the leak.  Kurt came out the next day and was great to work with.  He was patient and meticulous and is clearly dedicated to his craft.  After getting the lay of the land he meticulously followed each line and was able to see that the leak came from the water supply line to the refrigerator.  He replaced that line quickly and the leak was gone.
If you are looking for a team that cares about their trade and their customers, this is the one.

In the past, I've called a plumber, had the work done and never wanted to call the same plumber again.  I've used St. Paul Pipeworks three times now.  Each time I've received excellent service, they fix all the items on my checklist each visit, and if they can't do something, they explain why, so that it makes sense to me.  Communication with St. Paul Pipeworks is excellent from the first call where they get a description of the problem(s) and schedule a time and day, to the person who does the work.  Their staff is knowledgeable, professional and personable.  Before beginning any work, they assess the problems while at my home, then give an estimate of what it will cost.  St. Paul Pipeworks is outstanding, trustworthy, and I never want to call anyone but their company now.

Hot water heater went out-called Bob at 4:30 PM and by 9:00 I had a new hot water heater installed-at day time pricing. Thanks, Bob!

Disrespectful and a racist. Dont give him your money. He is known for over charging and being disrespectful. Only works with rich white folks and scams them by over charging because the rich folks dont know anything.

Had 2 toilets installed.
Very professional and prompt service.
Thought the price was fair and answered all the questions we had about the install and product supplied. (Kohler).
Would use them again for other plumbing needs.

Was terrible, from not showing up first day to being late .. He knew I had a home warranty, they were the ones that found him.  He knew the rules.
This process took over a month to get resolved, He finally came out to the house and told me I had 3 leaks under my kitchen sink.  After numerous attempts from myself and the home warranty to get the $$ for fixing the problems he finally came back with a cost of:
$717 for the kitchen faucet (I told him no, I bought one myself and had it installed)
$225.00 garbage disposal
$184.00 old garbage disposal (I could of thrown this away myself after looking at the invoice)
$115.00 piping repair.
The day the problems were corrected he told me to pay bill in full and that he wasn't dealing with the home warranty company and that if I didn't pay him he was charging me an additional $160 per hour. I paid him as I wanted them out of my house.  All this took place while I had the home warranty on the phone explaining to him they would be issuing him a check that very day!  But Jason from Big River Plumbing, didn't care! my after thought were I should of called the police and had them removed from my property.  
Then Jason had the nerve to send me an email thanking me for their business and wished me a 'blessed' day.. Really?!?!?

Save your headaches! this problem took over a month to get resolved.  Don't use them for any projects!!!

Diane
Ellsworth WI