Best Generator Repair in Saint Paul MN

We purchased four Nest IQ outdoor cameras for the exterior of our house. On the Nest website it listed their Pro Installers and one of them was Air Mechanical. I did some research on the company and looked at their reviews. All seemed well so I called and Kyle answered the phone. I told him I wanted to schedule an install for four exterior Nest IQ cameras. He mentioned that an appointment was going to be a ways out but that was OK with me. I specifically mentioned that the back of our house will require a two story ladder. He said that he would make sure he noted that and that the installer would have one when they came to do the job. An appointment was scheduled for August 6 between Noon and 5:00pm. I did not receive a confirmation call and today when I hadn't heard anything by 1:00 I called. The lady that answered the phone said I was not on the schedule but that they could get someone out to do our job anyway. About a half hour later I received a call from Brian, their master electrician, he wanted to know more about the job and asked when I was put on the schedule as I wasn't there this morning. I told him the story and he said he'd come over and do our job. I mentioned that the back of our house is two stories and will require a sufficient ladder.  It was at this point that he told me it's going to be a two man job and doesn't think today will work but he'll check and either he or the office will get back to me. Well, he called me back and said August 16 between 10:00 and 4:00 is now the soonest they could do our job. I asked him for a rough estimate of what our job will cost and he started rambling about their service plans and how if I spent $159 for the electrical service plan it would save me this and that. I listened for like three minutes straight and couldn't get a word in edgewise. When he finally let me get a word in I asked a few questions and we hung up the phone. Called the office and let them know we will not be rescheduling. Not one person I talked with offered an apology for their error or my inconvenience.
Never. Ever. Ever. Will we think about using this company again. I don't care who recommends them!

Very dissatisfied with the timeframe I was given. I was told between 10:00 and 12:00. I even called that morning to confirm and was told someone would be out to my house between 10 and 12. Received a text at 11:50 that Rick was on his way. 40 minutes later still no Rick. I called and was told he's on his way. Rick arrived at 1:15. Dressed professionally and polite. Rick did a very good job explaining what he did and the results of our furnace. Answered all my questions with great detail and I felt he was efficient. I just wish they could give a better timeline. I missed a half of a day of work waiting.

Just ridiculous service.  Scheduled an AC repair service call about a week out because my AC unit wasn't working.  With cooler weather in the forecast getting someone out right away wasn't necessary.  Day of the appointment they didn't show during the window despite a text confirmation.  When I called they told me they had called me to reschedule.  I had no call history nor a voice mail.

During my follow up call they said they could get someone out for an additions $200 (maybe $249, I forgot) same day as an emergency.  An extra $200 beyond the trip charge to just make the appointment they already confirmed.

Agreed to have them come out the following Monday.  On top of the $75 trip charge they wanted $332 to run a diagnostic to tell me what was wrong.  Now I'm two weeks in and they want $400 without actually doing anything.

I'll pass.

It looks like from the other recent reviews that my experience is typical.