Best Water Purification System Repair in Reno NV
Accommodated my need for product media for my water filtration system. Response was quick. I appreciate the communication and follow up, Thank you Stan for your customer support. I will be calling you first for my well system needs in the future and I would like highly recommend you .
16182 Aurora Way, Meadow Vista, CA 95722
Wow! Well I will start with the positive, the staff was kind and professional.
Next, the cost was SO EXPENSIVE for a simple fix. A part that would cost approximately $65, they charged me $134. The amount of time spent at my home was about an hour (and that's being generous). Charged me for 3.5 hours of labor for drive time, he didn't have the part in his truck, so I had to pay him also to go pick up the overpriced part. Then the gentleman spent 40 minutes in his truck writing up the invoice because he was having issues with the smart phone he was trying to use. He stated he wishes they had tablets instead of the small phone. I didn't receive an invoice emailed as he indicated I would. So I had to call the office to receive one. When I requested the invoice it was not very detailed on the actual job. The most detail on my invoice was what I called about explaining our issue. So I had to call to get more information of what I was actually charged for.
I was recommended to Master Service because they give military discounts. Not much of a discount when they up-charge everything. Very disappointing.
Next, the cost was SO EXPENSIVE for a simple fix. A part that would cost approximately $65, they charged me $134. The amount of time spent at my home was about an hour (and that's being generous). Charged me for 3.5 hours of labor for drive time, he didn't have the part in his truck, so I had to pay him also to go pick up the overpriced part. Then the gentleman spent 40 minutes in his truck writing up the invoice because he was having issues with the smart phone he was trying to use. He stated he wishes they had tablets instead of the small phone. I didn't receive an invoice emailed as he indicated I would. So I had to call the office to receive one. When I requested the invoice it was not very detailed on the actual job. The most detail on my invoice was what I called about explaining our issue. So I had to call to get more information of what I was actually charged for.
I was recommended to Master Service because they give military discounts. Not much of a discount when they up-charge everything. Very disappointing.
325 Sunshine Ln, Reno, NV 89502