Best Swimming Pool Heater Installation in Reno NV
Plumbing Service
Disappointment is an understament!
Where do I start? I had this company come out a couple of years ago and they did some service for me and I was happy with the work so I thought since my mom was looking to change out her toilets, I would refer them to her. What a mistake I made.
The appointment was initially scheduled for Tuesday from 8-9. At 11 a.m, nobody had shown up. Called and left a message and installer called to say he had no idea that he was supposed to be there at that time and that he could be there by 2. He then called back at about 1 and said that he couldn't do the work at all because he didn't have the tanks needed for the job and that he would have to reschedule. One entire day wasted.
The installer decided he could come out and install on Saturday. Made an appointment and he actually showed up this time during the time he had stated with the toilets in hand. After three hours, I thought that this ordeal was finally over.
Thursday, my mom calls me telling me there's water all over the floor in one of her bathrooms. I run over there, turn off the water, she gets off the phone with the installer who says it's totally normal for something to be loose and leak like that and he couldn't come out that day but that he would be by after 4 on Friday. Well, he couldn't make that appointment either so he called to say he would come out Saturday morning.
While I was there, I checked all of the toilets and noticed that the seats that were installed were the thinnest, cheapest seats I have ever seen. When I originally called to place the service order, I asked to have installed at her house the EXACT same toilets they had installed at my house just a year ago. Once I noticed that, I surely thought that there was a mistake and they would come out and replace the seats. Well, that's not what happened. After several messages, phone calls and many many days filled with frustrations, owner calls back and says I had requested the cheapest possible seats to be installed and if she wanted the same seats it would cost $45 per seat! Which would add up to an additional $135.
At the time I was requesting quotes for this work, Savage and Sons was higher by about $50 so I thought I would save her the money and go through Root-o-matic, boy what a mistake this was.
I was hoping the company would have tried to do whatever they could to fix the problems she has had but they have done absolutely nothing! All together, an entire Tuesday was lost, half of a Saturday, and an hour for a follow up to fix the problem on something that should have taken no more than 4 hours. And now she has to go buy seats since they took away her old seats which would have been way better than these plastic things she had installed.
Where do I start? I had this company come out a couple of years ago and they did some service for me and I was happy with the work so I thought since my mom was looking to change out her toilets, I would refer them to her. What a mistake I made.
The appointment was initially scheduled for Tuesday from 8-9. At 11 a.m, nobody had shown up. Called and left a message and installer called to say he had no idea that he was supposed to be there at that time and that he could be there by 2. He then called back at about 1 and said that he couldn't do the work at all because he didn't have the tanks needed for the job and that he would have to reschedule. One entire day wasted.
The installer decided he could come out and install on Saturday. Made an appointment and he actually showed up this time during the time he had stated with the toilets in hand. After three hours, I thought that this ordeal was finally over.
Thursday, my mom calls me telling me there's water all over the floor in one of her bathrooms. I run over there, turn off the water, she gets off the phone with the installer who says it's totally normal for something to be loose and leak like that and he couldn't come out that day but that he would be by after 4 on Friday. Well, he couldn't make that appointment either so he called to say he would come out Saturday morning.
While I was there, I checked all of the toilets and noticed that the seats that were installed were the thinnest, cheapest seats I have ever seen. When I originally called to place the service order, I asked to have installed at her house the EXACT same toilets they had installed at my house just a year ago. Once I noticed that, I surely thought that there was a mistake and they would come out and replace the seats. Well, that's not what happened. After several messages, phone calls and many many days filled with frustrations, owner calls back and says I had requested the cheapest possible seats to be installed and if she wanted the same seats it would cost $45 per seat! Which would add up to an additional $135.
At the time I was requesting quotes for this work, Savage and Sons was higher by about $50 so I thought I would save her the money and go through Root-o-matic, boy what a mistake this was.
I was hoping the company would have tried to do whatever they could to fix the problems she has had but they have done absolutely nothing! All together, an entire Tuesday was lost, half of a Saturday, and an hour for a follow up to fix the problem on something that should have taken no more than 4 hours. And now she has to go buy seats since they took away her old seats which would have been way better than these plastic things she had installed.
Sparks, NV 89431
Plumbing Service
We did a remodel in our home a chose to have a licensed plumber instal the faucets. There was a slow leak after the instal (not before) and the company said they would not warranty the work because we purchased the NEW faucets. This was not disclosed at the time of the instal. Mike was very rude and told me if I did not pay immediately for the leak repair they would remove the supply lines.
131 Coney Island Dr, Sparks, NV 89431
Plumbing Service
Came back from a trip and discovered our water heater was not working Called another company who can out and restarted the pilot light for $100 because it was overtime. Were told it would need other parts that would cost about $400. Pilot light went out and the company said it would take about a week to get these parts. Called D& D and Kyle came out He tried to fix it but found he needed a special part. He came back the next morning and repaired the water heater. Kyle was very knowledgeable and friendly and did a great job. Also the cost was almost half what the other company had quoted. I will definitely use D&D plumbing again and highly recommend this company
1655 Greg Ct, Sparks, NV 89431