Best Electrical Panel Repair in Plano TX

I can't say how pleased I am with the work and professionalism of the guys that just came to my house.  They were friendly, courteous, cleaned up after themselves and did a great job.  As Jim R. said in a previous review, I'd give them 6 stars if I could.  

I plan on having them back soon to install more lights.  Great work, use these guys.

Although we went ahead with a different company, we had a wonderful experience getting estimates and having Rhonda come out. They were responsive via yelp and set up an estimate right away.  She was very helpful, knowledgeable and professional, she was also very responsive and although they offered a great price, we proceeded with another company that was lower

I've had two bad experiences with Enoch in the last two weeks:

1- I just paid thousands of dollars switching to a tankless water-heater. Enoch sent 1 employee for the complete install. After 12 hours of work the employee admitted he doesn't know why the system has bad water pressure and the next morning it took over 2 minutes for my kitchen sink to start to get warm water. I never had those problems before. I've tried reaching out and they are yet to respond. Last words to me were that I need to pay more to add a filter for hard water... something they never tested before the install. They are great at giving quotes and terrible at following through

2- I tried to get a quote on fixing airflow to my back bedroom. Two employees came and one of the young gentleman told me it's not even worth it for us to do this. I later received a quote for $8000 to completely change all my duct work. Another company quoted me $250 and said it was an easy fix

Quick response and flexible with the appointment change. The service was good and professional. Misunderstanding happened but good communication always help it out.

11.17.18 - I called at 230 pm on a Saturday afternoon about our central heat not working.  When they said I would be called when I was 'next in line', I settled in for the long wait.  They called by 300 pm to tell me I was next, that he had just gotten to the job before me....then by 345 pm to tell me he was on the way.  With traffic coming to Rockwall from Plano, he arrived by 445 pm!  This was a great start to the experience.

John Guerrero was our Technical Advisor.  Very young, polite and professional.  He listened patiently to all of the troubleshooting we had done on our own, including replacing a sensor on the main unit.  He proceeded to troubleshoot unit, narrowing it down to our Nest.  Once we replaced with another one we had - he stayed to ensure this actually fixed our problem.  He suggested other services we needed (duct cleaning) but was not a high pressure sales situation.  He answered other questions we had about future needs and we were impressed with his knowledge at such a young age.  We felt he was 100% capable to handle anything he may have found wrong.

He was with us over an hour, and we only owed the $59 service call charge.  While we were kicking ourselves that this should have been our next troubleshooting step ourselves, we took comfort in the fact that he was able to check out our complete system to ensure it was working correctly.

Thank you for having such a professional, courteous staff.  We will definitely call again when needed.