Best Plumbing Repair in Pittsburgh PA

I was not at the home during the service -- but this makes my review even more important to me. I learned about it all from my Aunt who was super impressed with Todd from First Call Plumbing. The sewer backed up to the point where we could not use our appliances and were apprehensive to flush the toilet. My Aunt's regular plumber was on vacation so we had to find someone new.  My Aunt was very skeptical about using someone new, but the smell was unbearable and she had no choice. Calling Todd same day, he was helpful, polite and ensured he fit us in, and on a Saturday, too. In addition to solving the problem, he assisted in clean up. He also did a review of other areas of the home. Pricing was generous -- they only charge OT on a Sunday! Thanks for a great experience, Todd!

We have used Scott Boyd plumbing ourselves and recommended them to my mother and our son for various jobs. Here's the first unique thing - they answer the phone!! Number 2 thing is this( wait for it) they actually show up when they say they will.. I know most of you will call bs on that, but it's 100% true!!  We have been stood up by various plumbers ( yeah you know who you are) so many times I still can't believe these guys show up!! And if they have the parts , they fix what needs fixed.  And what they charge is really reasonable. Nice people, decent prices,good work. And don't forget- they actually SHOW UP! So if you want a totally new experience- give these guys a call.

Two guys came out and snaked the mainline,  work was prompt and was successful. They also replaced some old galvanized valves. In general I was very pleased with their work, speed, and cost. Major drawback was that payment is still done by paper/cash/ mail.

Needed a new hot water heater. Called & they came the next day!!   Friendly plumbers who did the work.
Professional & clean!!   Answered questions we had
& even played with our dogs!!
Definitely will use them again when the need arises!!

It was nice to have someone answer the phone in the evening and make an appointment for the next morning. Hugh was really nice and helped me understand my problem over the phone. Chad and Kelly replaced my old water heater and caught the issue with the high water pressure in my house. They replaced the old, corroded, pressure regulator to avoid future issues. They were professional and explained everything they did and did a great job. As a new homeowner it's always good to have a pleasant experience and I'll definitely rely on them for future work.

They always show up on time and are very considerate of our property.  The don't try to up sell or create fear of future problems like some other firms.  I have used them for more than 20 years and trust their service men.

Chuck was very friendly and knowledgeable and fixed our problem right away . They also arrived very quickly, came within an hour of calling them. Would recommend to others and will use in the future .

I initially liked this company because they were very responsive.  However, each additional request for service got more and more expensive.

They were supposed to show you the cost of the repair from a book and that quickly stopped.  They would right down the cost on the invoice but would not show me the cost in their price book.

I had a valve replaced and that was reasonable for $300 bucks.  

The next work I had done was some electrical work.  This was $579.

I had a water heater replaced for $1550.  Mind you Home Depot would have done it for $1000.  When I brought this to the attention of the technician he indicated it had to do with the quality of the water heater and their technicians.  Now mind you, they replaced the old water heater with the same brand water heater the old water heater was.   This heater runs $500.  

So I also need my boiler fixed, the boiler needs to be replaced.  I am initially told that $700 will resolve my problem by Jerod Or Adam.  In any case they get the boiler running for one day and want me to pay more money because another part could be the problem.  They wanted me to change the boiler at a cost of 6k to 9k.  The fix for the boiler was getting more expensive and did not resolve my problem of needing the home to be heated.

I called another company they knew exactly what the problem was and told me the most would be $150.  A big difference ($550).  These guys will rob you blind!!!  

Go with someone else do not use Benjamin Franklin Plumbing!  The will defraud you and rob you blind!!!
I have zero confidence in this company and would go with another company if I were you!!

I can't think Mitchell enough! Their service people were friendly prompt and handled my water  heater issue beyond my expectations. I thought my whole brand-new finished basement was going to be flooded but they saved the day.  I am so happy I called them.

I called Brett since I had no running water in my house due to a leak. He wasn't available to come out that day due to being fully booked but he gave me advice on how to temporally resolve my issue. He even gave out his personal cell and said to send him photos of anything that I'm stuck on and he would walk me through it. That's unheard of since most people want paid for their time! I will be using Brett's Plumbing in the future!

It's rare that I give 5 stars, even rarer for a non-food related review....  Ron Miller plumbing was highly recommended to us by a local municipality who knew how bad our situation was. Ron Miller plumbing came out and got us cleared almost immediately, to the utter joy of my family. Next we formulated a plan for them to come back as soon as they were free and continue with a much larger repair. They cleared their schedule and showed up on the next morning and got the proper repairs done in a clean and timely manner. They went way above what is expected from a contractor and I know, I was a building Engineer for 24 years back in LA. Overall I was incredibly happy with their work, their work ethic and especially the price. I know what it takes to do such a big job and Ron Miller plumbing really came through for us in a huge way, Aloha

I've owned a variety of homes over the years from new to over 100 years old and have a ton of experience working with contractors and companies to fix issues.  I cannot say enough about every touchpoint at Jim Meyers.  This is the most professional, courteous, and efficient company I have had the pleasure of doing business with.  We recently bought a 3800 sq foot home that had an extensive list of plumbing repairs revealed on our inspection report as a buyer.  We were referred to Jim Meyers by our Realtor and are beyond happy.  Ben was our plumber and had to tackle some very complex issues (such as relocating a vent from a laundry that was incorrectly blowing into the garage to a sewer stack pipe venting into the attic -just to name a few).  His amazing skills made this very initially stressful endeavor a breeze. We now have a safe home and things actually work!  I have been referring them left and right and will be using them as our main plumber from now on.  We also were so happy with going into the showroom to pick out some new faucets -the woman who helped us was very kind and knowledgeable and worked with us to find just the right fit.  Calls are always returned quickly and they are eager to help at all times too.

BEWARE! THE ABSOLUTE WORST!!! DISHONEST, UNRELIABLE, RUDE AND UNPROFESSIONAL!!!

He no-showed after low bidding a sewer liner repair for me. His bid was approx $1,000-1,500 less than two other reputable plumbers. Unfortunately, the bank crediting me for the repair (in negotiating a home purchase), chose his bid-since it was by far the lowest.

He strung me along for months, promising to do the work, then eventually stopped returning my calls/texts. I had to scramble to find another plumber, and had to pay a reputable plumber hundreds of dollars (out of my own pocket!) to make up the difference from what the bank credited me and his low-ball offer. I almost received thousands of dollars in fines from the Township for not having the work completed on time.

At one point he showed up unannounced, 2 months later, when I wasn't even at home, pretending he was going to start the job-after I had already cancelled him and scheduled another plumber (I imagine in an attempt to protect himself from a lawsuit). He claimed he then broke his camera on rocks in my sewer while doing an inspection, so now he could not do the job! Rocks that weren't there weeks before, when the dye test was done, but mysteriously appeared when he showed up. He was rude to my neighbors when they asked who he was and what he was doing-then took off in a hurry leaving them to clean up the rocks everyone believes *he* planted there.

He claimed he didn't have a replacement camera (most plumbers have 12) and that it would take 2 weeks(!) for the camera to be repaired (past the deadline for the work to be completed without fines).  When I offered to wait the two weeks (just calling his bluff, not actually planning to use him at this point) he THEN claimed he didn't have the money to get the camera fixed- after he'd already told me it was in the shop being repaired!

He actually acted like he was doing me a favor by not charging me for the camera he supposedly broke on the rocks in my sewer.

I found out that he is considered a joke who does this all the time: low bids to get the job, over books and then cancels or no-shows last minute. Do yourself a favor and use Matt Mertz, who I highly recommend.

Our home was built in 2012. They did the plumbing for the house including the Radon pipe. In March of last year we had the radon fan put in as a precaution for when we finish the basement. Yesterday I noticed water coming from the insulation behind the radon pipe. The issue wasn't there before, however, condensation won't form inside the pipes until that fan was installed. All the water seems to be coming from the pipe joints which would mean they were never properly glued. I asked them to come out and check because of what I saw and to do it at no cost due to the fact, that assuming I'm correct about the joints, it's shoddy work that caused the issue. I was told they charge $125 an hour, and, even if I'm right and the joints weren't properly glued that it's out of warranty anyway.

So to recap, if something is their fault - they charge you for it anyway. I wasn't even offered them coming out to check and if they see I'm right a fix at no charge, but if I'm wrong I'm charged. That I would've understood. Instead it was even if it was our fault it's out of warranty anyway. They clearly don't stand by their work so I'll be having another plumber I can trust come and check it out.

Despite what my profile on here states, I don't live in CA - I live in PA.

Will not respond after having issues with their work

They installed a new boiler in our house the past spring. Have been having issues with it since late January. It will shut off and gives an error message. Email Mike P of their company and he will not respond, bee over a week. Also because things were not done right a radiator in my basement cracked and water started to gush out. Luckily I found the shut off valves to the radiator so it could be shut off. I understand issues arise, but the unwillingness of these people to address these issues are why they get the 1 star rating. If you use them don't ever expect they will get back to you in a timely manner if you need something.

They were quick to take my money for Die test but after repeated calls to give me a quote to do the work after die test they never had decency to call me back.  They never even sent results I paid for to PWSA.