Best Drain Installation in Omaha NE

Excellent customer service. Scheduling was quick and easy. Honest and professional. I recommend.

I called them about a quick emergency, they came out within minutes, and proceeded to complete the job in a professional and timely manner....... it's good to see our Younger generation still taking an interest in the trade.....Really enjoyed his work ethic!!!!!

In short, these guys are the best in both service and price. I've never been happier with a technician of any kind in my life. I had a blockage in my drainage system and Chris came in to clear it; he arrived on time, with all the required equipment, and got the job done despite my house's plumbing system having seemingly been installed by a toddler on acid. I cannot recommend them highly enough. Hire them! Hire them now!

This guy is a great plumber and offers fast, honest, and courteous service at a really great price. I got quotes from several other local businesses and he was the cheapest. More often than not, the cheapest doesn't always mean highest quality but his work is top notch. I was also impressed by his consideration of my pets - normally when people come over to do work, they leave the door open when they need to run out to their truck but he closed it behind him each and every time. He's done two jobs for me now and both were excellent all around - price, service, and quality of work. He'll probably be the only plumber I use for a long time.

Thorough, efficient, and exhausted all options before they came to a conclusion about what needed to be done to remedy the drain issue I've been having in my upstairs sink. And after all the time they spent over 2 days, didn't charge as much as I thought they would.

(Unlike the previous drain guys who immediately wanted to tear s*** up, and charged me 50.00 for nothing!)

I'll keep THESE guys on speed dial!

My friend and I needed help hanging something and he went the extra mile and helped us out! Spent a solid extra 20 minutes and refused tip. Professional and kind. If the rest of the business is anything like him, I highly recommend their services.

We had a small job to install an outdoor faucet. The owner was very professional and his price was reasonable. His worker did a great job; he was fast, organized and cleaned up after himself. We will most certainly use this company again. We recommend them too.

The service crew was on schedule, and the work was completed in short order. In fact, the entire basement work area was completely cleaned after the crew had finished the ir service call.  I have used Viper Drain in the past, and they have the most courteous and respectful service techs of any service related company.

Our kitchen sink faucet began to leak a great deal.  Had to turn off the main to prevent further leaking.  Using Yelp, I got connected to 402 Plumbing Services.  I got a prompt contact via email about the problem, and was told I'd be visited to fix this.

That's the last I heard from 402 Plumbing Services.  A day later, no visit and no call.

I tried calling and left several messages.  No reply.

I can't complain about their service, because they never provided any.

2 phone calls over 2 weeks looking for some water heater work to be done. No reply. Good thing it wasn't an emergency!

I called this company at 8:11 AM, the gentleman said he would call me back within an hour. At 12:30 I got tired of waiting and called him back and he did not remember who I was and regarding what call. I told him I wanted to cancel my appointment with him and he did not say thank you for calling him back to notify him.

I wish I could give zero stars. Made a purchase on Facebook marketplace and paid through PayPal to Niagara Property Preservation. As soon as my charge was processed, I was not given any tracking or shipment information from the seller and ultimately was blocked so I could no longer contact them about my large purchase.

Scammer. Do not use this business.

Nice receptionist on the phone, and worker on time to my home and was wearing mask as I requested.  Downhill from there.  Price they quoted was nothing short of obscene.  Crazy. Run from this get up. They said $710.00 to replace a LED security motion light- they said the fixture alone is premium and costs them $400.00 from their electric supply house. They said this would include a 5 year warrenty.  There was no confusion.  I asked them to send me a picture of the box of the fixture and/ or the receipt which they did not want to do.  We looked all over the internet trying to find a LED sec light- could not find one for over $60.00, so their quote of a fixture costing $400.00 I do not believe is true.  Burton's lowest price (the 5th option) is for me to buy a fixture and them to install w a 1 year warrrenty for $249.00..  So bottom line is I bought an LED light motion/fixture at Costco for $40.00 w lifetime warrenty and hired an electrician to install it for $96.00.  IMO this company is a huge rip off.

We were referred to this company via American Home Shield. The workers showed up, neither of them wearing masks. They also didn't have any cover on their shoes for walking  through the house and were  advised of this. They left to go and retrieve parts for the water heater and after two hours we called them for an update and  they informed us that the warranty company reassigned our case to another vendor. We contacted American Home Shield to find out why and they indicated the service people requested that we be reassigned to another vendor because we were rude to them. Rude is when one shows up at a customer's house to complete a service with no protective cover on in the middle of a pandemic. When they left to go and get said parts, they were advised to have the appropriate masks etc. upon their return. And rather than accommodating our request, they chose to call us rude and be assigned to another vendor. I will be writing reviews regarding our non service today on every outlet available to me.

This company does not value customer time.

Assigned repair for our home warranty a week in advance. They provided a four hour window. I took off time from work and waited. I finally called 10 minutes from the end of the four hour window. Technician said he would be right over. I waited another hour. Their front office called my wife and I over an hour after that to see if the tech had shown up. Rescheduled through our warranty company, hopefully with a provider that values customers and customer time. I had to take five hours of my vacation time, and finally got a call back from the tech two and a half hours after the service window closed.

Tried calling this company three times and never would return a voicemail or phone call. Don't waste your time. Find a different plumber.