Best Electrical Panel Repair in Oklahoma City OK
Had a very complicated AC repair done. Too long to go into, but Dense was the only company I called who sympathized with the fact I had no AC.
I have pets, so it wasn't just me I was concerned about in the 86 degree heat we were experiencing.
Tom was my contact and sent a loaner window unit to use until they could schedule me for the 5-hour repair. It was much appreciated.
I dealt with a number of people at Dense who helped in various ways--each of them was kind, had a wonderful attitude, and positive work ethic. So many people seem to hate their jobs and it always shows, but that was never the case here.
Had a bit of a problem (which was fixable) early Saturday morning, called Tom early and woke him up, but he promptly got ahold of someone to come out and resolve the issue.
It is SO NICE to be comfortable in my home again, so I (and my animals) thank all the nice folks at Dense who followed through with what they said they would do.
I have pets, so it wasn't just me I was concerned about in the 86 degree heat we were experiencing.
Tom was my contact and sent a loaner window unit to use until they could schedule me for the 5-hour repair. It was much appreciated.
I dealt with a number of people at Dense who helped in various ways--each of them was kind, had a wonderful attitude, and positive work ethic. So many people seem to hate their jobs and it always shows, but that was never the case here.
Had a bit of a problem (which was fixable) early Saturday morning, called Tom early and woke him up, but he promptly got ahold of someone to come out and resolve the issue.
It is SO NICE to be comfortable in my home again, so I (and my animals) thank all the nice folks at Dense who followed through with what they said they would do.
409 E Broadway, Enid, OK 73701
Update to previous 1 star review, I was contacted by the company, they scheduled for the original day I had taken off work to be home, and fixed the issue, replacing entire spigot at no extra cost.
1555 W Grant Ave, Pauls Valley, OK 73075
I used D&H a few years ago for a service call and thought they did a great job. So, there was really no question on who I was going to call when my Gas Valve went out. I thought I could trust these people to be fair.
The service guy, Hulon, was rude. I was also a bit surprised at what they charged me for a gas valve. I called a few other HVAC companies in the area and did some research online and found out that D&H charged me about 400% more than what others were charging for the same gas valve. This was for the EXACT Same part... same make and model number.
I did have a meeting with the service manager to give them a chance to restore the confidence I previously had with the company, and he did apologize for the service tech. However, he couldn't give me a good reason for the excessive markup of the gas valve and seemed like he just wanted to argue to defend their overpriced service call.
I'm not as concerned about the money as I am about the feeling of being ripped off. Go somewhere else if you want a fair price.
I received a very nice apology letter from the owner today in response to the billing error. I appreciate their willingness to make things right and will most likely use them again in the future.
Thank you Drabek & Hill.
The service guy, Hulon, was rude. I was also a bit surprised at what they charged me for a gas valve. I called a few other HVAC companies in the area and did some research online and found out that D&H charged me about 400% more than what others were charging for the same gas valve. This was for the EXACT Same part... same make and model number.
I did have a meeting with the service manager to give them a chance to restore the confidence I previously had with the company, and he did apologize for the service tech. However, he couldn't give me a good reason for the excessive markup of the gas valve and seemed like he just wanted to argue to defend their overpriced service call.
I'm not as concerned about the money as I am about the feeling of being ripped off. Go somewhere else if you want a fair price.
I received a very nice apology letter from the owner today in response to the billing error. I appreciate their willingness to make things right and will most likely use them again in the future.
Thank you Drabek & Hill.
3737 NW 36th St, Oklahoma City, OK 73112