Web Analytics

Best Wall Inspection in New York NY

Safehaven Home Services Plumbing Service
If I could give Tommy and his team (Lorenzo, Joe, Lori-Ann, & someone I haven't met yet), 10 stars, I would.  **********.  First, I found them on Yelp so thank you to all of the reviewers who gave them high ratings.  I was extremely unhappy with the last plumber I used, so when my boiler decided to stop working, I needed to find someone who was highly rated.  Tommy told me what was going on with  my gas boiler, and pointed out that my 15 year old water heater had a slow gas leak, so we needed to plan for that as well. We thought we wanted the highest efficiency gas boiler/hot water system, but he pointed out that if we lost power, we wouldn't have hot water.  Since we've been without power for numerous days several times due to storms, this wasn't a great option for us.  So we went with the higher efficiency and separate hot water heater--which is still much more efficient than what we previously had.  He gave me an estimate (and of course, we had several estimates), and his pricing was very fair.  Even though the prices had gone up do to supply chain issues, he honored the price he gave us.  He explained things so clearly  that deciding to use Safe Haven was a no-brainer.  It's a family-run business, so he didn't give me an estimate and then send a guy with one of his trucks to do the work.  He doesn't work that way.  He and his crew handle all the jobs.  He and his crew were extremely neat.  Also, (and this might be what I loved about them the most), the day after the installation we found that we had no heat in my daughter's room.  Not their fault--it had to do with the way a contractor had reconfigured pipes when we were doing a renovation, so it was a behind the walls issue that he couldn't have seen.  Still, he made it a priority, left his crew at a large commercial job they were working on (not near my home) and ran back to my home to figure out and fix the problem.  
I couldn't finish this review without mentioning his fabulous one-woman back office staff--Lori-Ann.  She was amazing.  She tracked him down to ask him questions we were concerned about before he started the job, and when we had the problem with the heat still not working in part of the house, she tracked him down, made sure he was going to be getting to us that day.  Lori has a way of making you feel like her new best friend or part of her family.  I am going to miss speaking with her every day.  

Even though they aren't located in Huntington, where I live, (and they go all over the island, so don't let that stop you), they are now my plumbers for as long as I live on Long Island and I will happily recommend them (I actually already have) to clients and friends.

34 E Main St Ste 350 Smithtown, NY 11787
Williamsburg Plumbing and Heating Services Plumbing Service

240 Kent Ave Brooklyn, NY 11249
phoneCALL US NOW!