Best Structural Inspection in New York NY

I called asking for someone to come fix an issue we were having with our boiler. CO2 was building up we found out, so it was definitely a pertinent issue. The guy asked me to text him my info and he'd get back to me that day or the next. Didn't hear from him until a week later. I had to find someone else to come. It turns out, the issue was more dangerous than we thought. Thanks for nothing.

Update:

I'm updating because of the owner's comment.

My initial call was to explain my problem and make an appointment (obviously). He said to text him my info and someone would be getting back to me, which never happened, hence my review. Don't try to play off like it's my fault. Just take responsibility, or lack there of, of bad customer service.

I met with the gentleman and at first wasn't sure who to go with had few other companies gave me estimates one actually a little cheaper but the way the guys at A&O responded to my needs and the urgency of my situation Let me say the professionalism was impeccable very glad I chose them even though I may have paid just a little more definitely worth every penny just the comfort and convenience knowing I don't have to get it done again is why I will be calling them up for my next project in our home I highly recommend these people they left my house looking better than when they came in my hat's off to those young men