Best Stove Installation in New York NY
I had a project to do in my backyard and had no luck finding anyone on Staten island to take it. It was something I needed done right away. I called them and even though they are in Brooklyn they still took the job and we're fantastic.
Robert is an excellent technician, professional, neat and courteous.
I will definitely use them in the future and will highly recommend them.
Robert is an excellent technician, professional, neat and courteous.
I will definitely use them in the future and will highly recommend them.
New York, NY
Hired to run a new sewer line, which obviously involved breaking the floor in basement etc.
Committed to job, started job, then bailed out, passing the job on to another plumber, leaving home with a week's delay in the work continuing.
Everyone likes an easy project which can pay as much as harder work--but don't commit to a a job until something better/easier comes along.
Talked the talk - then walked!
Committed to job, started job, then bailed out, passing the job on to another plumber, leaving home with a week's delay in the work continuing.
Everyone likes an easy project which can pay as much as harder work--but don't commit to a a job until something better/easier comes along.
Talked the talk - then walked!
439 43rd St Brooklyn, NY 11232
I read all the 5 star reviews and called JCA to service my hot water heating system.
First the good:
Justin is extremely fast in getting back to you. Whether by text, or phone call, his communication is solid. He is a polite, friendly, and patient person while soliciting your business.
Now the bad:
1)I asked him specifically to address a problem of inconsistent heat being produced in baseboard heaters. The thermostats seemed to have no effect on the temperature. Leaving three zone thermostats on 90 produced temperatures of 70 on a 50 degree day. On the 30 degrees day, 90 on the thermostat can't reach past the low 60s. He stated it was due to a flue damper being broken. After all the work was done, the residents of the house notice no difference from before and after his work was performed.
2)He is not licensed as stated on the nyc.gov list of unlicensed contractors for which he received fines. This is not to say he does not have plumbing skills or can't do good work. Then why does it matter?
3)It matters because he charges exorbitant rates. I immediately questioned the high quoted price. When asked for more information about the parts he needed he would not give any information of model number/type. Just some talk about how parts are expensive, and it would fix the problem. But all prospective customers should know Justin's prices were easily more than double what a licensed plumber would have charged me. He was on the property for less than 1 1/2 hours and charged $925. This is sans tax since I agreed to use Venmo otherwise, over $1,000.
4)It is on me for accepting his price. But the fact that this expensive work didn't even fix the problems he was hired for is outrageous. I specifically asked him if this work would solve the problems before he started, and he said yes. He was responsive to a call afterward with a request for a follow-up visit. But when he realized I wouldn't be paying more because I already paid him $925 to fix a problem that is not at all fixed, he gave a response akin to Too bad. Must be insulation problems. I logically asked him, if you said the flue damper had problems, and you fixed it, why is there no difference in heat temperatures from before and after you did any work? He had no answer and just said the work needed to be done. Only after did I learn that broken flue dampers, lead to boilers not starting at all. If the home was getting heat before, the flue damper was likely working.
5)He charged for work he didn't even do. Part of the $925 fee was for a heating system tuneup. There are 8 baseboard heaters in the home, he looked at one. The system was never bled even though he stated he did this. To bleed a system water would have been released from the boiler. There was no bucket, hose, or water ever brought in/out, or borrowed. So how was the water collected and where did the water go if the system was bled?
This review is to give all prospective customers a clear warning. His yelp reviews paint him as a fair plumber who does excellent work. Having read them beforehand I was lured into accepting his price without taking second opinions. Pay attention to the one-star reviews. At best Justin will solve your problem for a far higher price than competitors. But at worst, he will completely scam you with unnecessary work.
I would highly recommend people look elsewhere for a more fairly priced plumber who is licensed. I would also question if the work he suggests is really necessary.
First the good:
Justin is extremely fast in getting back to you. Whether by text, or phone call, his communication is solid. He is a polite, friendly, and patient person while soliciting your business.
Now the bad:
1)I asked him specifically to address a problem of inconsistent heat being produced in baseboard heaters. The thermostats seemed to have no effect on the temperature. Leaving three zone thermostats on 90 produced temperatures of 70 on a 50 degree day. On the 30 degrees day, 90 on the thermostat can't reach past the low 60s. He stated it was due to a flue damper being broken. After all the work was done, the residents of the house notice no difference from before and after his work was performed.
2)He is not licensed as stated on the nyc.gov list of unlicensed contractors for which he received fines. This is not to say he does not have plumbing skills or can't do good work. Then why does it matter?
3)It matters because he charges exorbitant rates. I immediately questioned the high quoted price. When asked for more information about the parts he needed he would not give any information of model number/type. Just some talk about how parts are expensive, and it would fix the problem. But all prospective customers should know Justin's prices were easily more than double what a licensed plumber would have charged me. He was on the property for less than 1 1/2 hours and charged $925. This is sans tax since I agreed to use Venmo otherwise, over $1,000.
4)It is on me for accepting his price. But the fact that this expensive work didn't even fix the problems he was hired for is outrageous. I specifically asked him if this work would solve the problems before he started, and he said yes. He was responsive to a call afterward with a request for a follow-up visit. But when he realized I wouldn't be paying more because I already paid him $925 to fix a problem that is not at all fixed, he gave a response akin to Too bad. Must be insulation problems. I logically asked him, if you said the flue damper had problems, and you fixed it, why is there no difference in heat temperatures from before and after you did any work? He had no answer and just said the work needed to be done. Only after did I learn that broken flue dampers, lead to boilers not starting at all. If the home was getting heat before, the flue damper was likely working.
5)He charged for work he didn't even do. Part of the $925 fee was for a heating system tuneup. There are 8 baseboard heaters in the home, he looked at one. The system was never bled even though he stated he did this. To bleed a system water would have been released from the boiler. There was no bucket, hose, or water ever brought in/out, or borrowed. So how was the water collected and where did the water go if the system was bled?
This review is to give all prospective customers a clear warning. His yelp reviews paint him as a fair plumber who does excellent work. Having read them beforehand I was lured into accepting his price without taking second opinions. Pay attention to the one-star reviews. At best Justin will solve your problem for a far higher price than competitors. But at worst, he will completely scam you with unnecessary work.
I would highly recommend people look elsewhere for a more fairly priced plumber who is licensed. I would also question if the work he suggests is really necessary.
Astoria, NY 11102