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Neighborhood Plumbing, Heating, Air Conditioning and Electrical Plumbing Service
I would not recommend this company to anyone, came in told me to could not run my furnace and offered me a replacement for 7000. left 2 heaters (only with a 40 dollar deposit) for me to heat my house. called 3 other companies the next day and had a identical furnace to the one they were offering installed in my house for less then 3000, less then haf what they were going to charge. I called them every day for a week to lick u their heaters so I would not get charged the $40, was guaranteed they would not cash my check, finally a week later they come and pick up the heaters, the same day that they cashed my check. seems to me like they are stricly out for money withno regard to the customer.

10750 South Ave, Chisago City, MN 55013
Service Today! Plumbing Service
I knew I was in trouble when the technician got out with a 3-ring binder giving a sales pitch and pricing for different levels of diagnostics starting at $299. Within 20 minutes he was up to $1700 in repairs and was not even 1/3 through his diagnostic checklist on a 7 yr old furnace.  He said in order to finish the diagnostic checklist, he needed to replace the circuit board for $800+. At that point, I asked him to wrap it up and give me the invoice.  That came to $355, which I refused to pay for the full amount as he did not finish the complete diagnostic due to the fact, I would not pay $800 for a circuit board. His manager and I agreed on a amount of $200 for his one hour of time and trip charge of $79.  I called out a different local company and the technician had my furnace running within 20 minutes, checked a few other items, tested the carbonmonoxide output and charged me $120.  Shame on this company for taking advantage of people.  I am sure they get many people who pay those ridiculous charges because they are desperate to get it fixed and do not know any better. One last item, the gal who I spoke with on the phone stated we have a 11am available. I said , great, I will take it.  She than proceeds to state, ok, we have 2 prices.  One price the arrival window is 11 - 1 pm for $99 or 11 - 3 for $79 , I thought this was odd, as, she just told me we have a 11am opening , I said 11-3 for $79 is fine.  He was there at 11.  This company has thought of all kinds of ways to increase their revenue starting with the person who schedules the appointment.  I am still angry the next day when I think about this !

South Saint Paul, MN 55075
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