Best Sewage Cleanup in Minneapolis MN

Feeling dirty.  I've used them in the past.  Was happy and remembered their advice of preventive maintenance.  Makes sense as it is something you do with cars, etc. Starting to get that occasional funky smell in the basement so I make the call.

I also come prepared with my my $50 off coupon and a 30% off coupon for a 2nd line service as a buck in my household goes a little further now then it has in the past.    

So I get my bill (you never see a price list) and am told that I'm being given 50% off of the cost for the 2nd line so he isn't using any of my coupons as he is saving me money in the long run.  Hmmmmm.  

So I pay and he leaves and I sit there for a bit, getting kinda pissed so I call.  I speak to a manager and he explains to me the same pricing the guy gave me but in the long run, I'm still feeling like I got bad deal because in the end, you don't really know the problem or if the pricing just happens to be for you and if you are getting charged for services you don't need.    

So I ask, is it wrong that I want to see a menu of pricing for services?

The guy says things have been slow but as someone who is working a pt job looking for FT work, I consider that slow on my end too (at least the $ coming into my wallet).

So in the end, I still want to recommend Roto Rooter (who else is there?) but come on, show me some pricing.  Hell, ya got yourselves a fancy website, FB page, blog, Google +, YouTube and a Twitter account.  How about a simple page that tells me up front  what you charge?  You can put your legalese spin on that in case you need to charge more if the job is a mess.

On time, fixed problem and offered feedback on root cause of the issue.  Excellent service.

Called Roto-Rooter to come fix a drain pipe.  The initial customer service representative was rude and condescending when I was trying to tell her what was wrong with my kitchen.  I was excited that we were able to get an appt the next morning.  A half hour before the arranged time window was to elapse, Roto-Rooter called to say their guys were running late and that they would call me soon to update me on the expected time of arrival. Two hours later I had to call them to get an update and the customer service representative said the guy would be done with his current job in 20 min.  That was not the case.  Roto-Rooter came to our home 6 hours after the end of our time window.  When he came to our home he said he did no have the equipment to fix our problem, despite me specifically stating the problem as a frozen drain pipe when placing the claim.  Still waiting for a call back to reschedule....

Roto-Rooter is unreliable, would not recommend.

I gave this company a one star because they do not do the job properly and they are way overpriced and they are not trained properly. They messed up on our sewer and when they came back they still made us pay for the mistake that they have made, I would never recommend this company to anyone.

kitchen sink clogged. clog was in line approximately 25 feet from main line. repairman used snake to clear, took about 45 minutes. the charge was $435.
repairman professional but this cost was so excessive I'll not use these people again and will definitely not recommend them to anyone for any plumbing work.