Best Sewage Cleanup in Minneapolis MN

Timely and thorough service. Brian was clear in his explanations and left the work area clean and tidy.

I knock off one star for the price, but they do say you get what you pay for. I went with Roto-Rooter because they are a trusted name. Bill was at my house early, quickly saw the issue and gave me a quote. He did give me an option to do something that would cost less, but completely replacing the pipe in question will keep me from calling someone else out later.
He did a great job, cleaned up his area when he was done, and was very pleasant. I would definitely call them again (and hope to get Bill).

I had a very good experience with Roto Rooter today  andI was startled to see these negative reviews. Maybe they have improved their service recently in response to these customer reviews. As for our experience, it was a positive one. I found standing water around out water main in the laundry room at about 11 am today. I googled Roto Rooter, got through to customer service quickly and they said a technician would be at our house between noon and 4pm and would call 30 minutes prior to confirm. I got a call 45 minutes in advance. Our technician Jeff was right on time. He was friendly and polite. I've had the water main back up  in a 1920's home previously so I knew basically what to expect. Jeff explained that he was going to snake the water main to the street and I agreed to the $299 for 1.5 hours of labor he estimated it might take. Jeff explained things clearly and took care to make sure he and his equipment did not dirty the floors coming in or out. The work was done in the time specified and the water main as cleaned out. He noticed that the cap to the water main had deteriorated. It was not the right size to begin with, so after we tested it and I could see it leaking he recommended we replace it. I agreed  and he did so for $40.00 more. While maybe we could have run to Home Depot for the  water main cap part, it was worth having Jeff replace it just to have the water main capped, be able to run the water & toilet again and not have my husband have to run out to Depot on a weeknight. After reading these reviews I am hoping we did not overpay for this service call. It's possible we may have overpaid, which would be a real bummer. But I don't know that for sure. Aside from that concern the experience was a good one. Jeff was knowledgable, timely and a good communicator.

I had a backed up kitchen sink that I spent a few days trying to unclog. Nothing worked. I called Roto Router and they were there in an hour. It was a nasty clog way down the pipe that took them a bit longer than normal to fix but they got it done. Their employee was very nice too. The only reason that I did not give them 5 stars is that the price was much more than I thought it would be but shame on me for not asking.

kitchen sink clogged. clog was in line approximately 25 feet from main line. repairman used snake to clear, took about 45 minutes. the charge was $435.
repairman professional but this cost was so excessive I'll not use these people again and will definitely not recommend them to anyone for any plumbing work.