Best Home Building in Minneapolis MN

Sometimes in life one finds oneself with a broken water pipe on a Sunday night, in the middle of a pandemic, mere hours before a house inspection that could make or break a sale.  Surely, I thought, it would be impossible to find a plumber who would be willing to come on such short notice, who'd have the knowledge and experience to do the job, and who wouldn't charge an absolute fortune.  

But as fate would have it, I found Steve @ Hibernian and my plumbing emergency actually turned out to be a positive experience.  He clearly knew exactly what he was doing and he had the expertise, equipment, and strength to get the job done well.  What's more, he was pleasant, professional, and personable... and he was completely fair in his pricing (even with the circumstances).  

I highly recommend Hibernian Plumbing.

I would like to give a better review because Dawn at the front desk is so friendly and the 2 plumbers who came out were very polite. BUT.... the bathtub shower plumbing was not aligned straight. And just to be safe we asked them to stop by to give us a heads up before we added our tile but they brushed us off and said everything was fine and just call them back after we were done tiling. When they came out to put on the trim pieces for the shower valve and faucet they said the the valve pieces were inset too far in and we had to rip our tile out! WELL WE HAD SPENT HOURS PLACING 2 x 4 ft tile in place and decorative pencil tile vertically.  They ended up ripping out the back adjoining wall which happened to be the shower in our master bath and found the installer who put in the backer board    (another nightmare) attached the copper pipes to the back wall which pulled the plumbing in so not their fault BUT WE FOUND THE ELBOW VALVE WAS LEAKING WHICH WOULD HAVE BEEN THEIR FAULT AND THEY FIXED.  Now the tub spout leaks continually and they will not come out without charging $159 device charge .... We are very disappointed in them not taking the time in the first place to come out and inspect when we asked and then to recharge us for the leaking tub spout.  I feel they are too much in a hurry and not really geared to homeowners who do some work themselves like ordering Moen parts etc for the plumbing job.  They are not fixing our adjoining torn out shower wall either. I just feel they hurry for the money and don't take a few extra minutes to make sure everything is in check. Nice people but a lot of money on our end and we could have used a plumber maybe a bit older and wiser who had come out before the backer board was installed and gave us the right measurements that the pipes were supposed to be inset that would have put us on alert when the backer board guy screwed up.

My husband and I have called on the Cities1 guys sev times.  Once for plumbing (a water heater) and most recently furnace/AC.  They stand by their work and I especially appreciate that they explain (in regular people terms) what's happening and what options we have so we could make an educated decision.  Love those guys - hard working.

A zero star review would be more fair, because no work was ever done.  I made an appointment a about a week out.  it is busy in all service areas, so I was fine with this timing.  I took the afternoon off from work, to be home for their appointment.  About half an hour before the visit, the scheduler called and told me that the service person had a family emergency.  We re-rescheduled in  a few days.  

On the second day, I again was able to take the afternoon off.  Again, a short while before the appointment,  I received a call about the technician's family emergency.  This seemed a bit fishy, because if it was the same emergency, wouldn't they have known it was continuing?

Well, I was desperate by now, to get the problem fixed.  Yes, it happened a THIRD time.  Shame on me for allowing it.  

Clearly, this was an excuse that people like me would believe.  I refused a fourth appointment, and changed to another company.

I would never recommend Scott Ferrell of Lakes Area Home Improvement to anyone. He is dishonest, combative and treats his customers with zero respect - especially female clients. If a project doesn't go smoothly or needs to be fixed, you can be certain it was your fault. And you'll pay to have it fixed. His excuses are the same with every customer. Be prepared for an astronomical bill that is he unwilling to explain and demands for immediate payment - or you'll be stuck with his endless harassment, name-calling and threats. Truly despicable business conduct. There are so many honest, excellent tradesmen in Minneapolis. Avoid this one.

I called because I had my house for sale, accepted an offer, had the inspection and inspector said I had low water pressure. B & B came to my house and told me It was the screens and shower head, so it was not a big job. Brian (the owner) said he ordered parts and would fix it. Closing came quick and he quit responding. I ended up having to take $6200 less because it was too small of a job and he strung me along until it was TOO  LATE! TERRIBLE BUISNESS AND I WILL TELL EVERYONE I KNOW!!!