Best Pool Repair in Mesa AZ

Called Leak Hunters based on the reviews here on Yelp to find a leak in our pool. Alex was able to isolate the leak and recommended next steps. He was extremely professional and provided exceptional customer service. He always took the time to answer any questions I had to matter how much time it took. I found his prices to be fair and there were no hidden costs. I can't recommend his services enough.

I called Kerns to come look at a problem with my fire pit, and within a hour the owner was at my door. Not only did he quickly analyze and determine the cause of the problem, but he also implemented a helpful workaround solution. The whole experience was exceptional from start to finish.

Kurt is one of the good ones.

I needed help getting some chores done around my parents' home, and called Xtreme.

Kurt, the owner, responded quickly to my query, and was professional and friendly. He explained that he does most all of the work requests himself, and for larger jobs, has a cadre of professional, licensed plumbers, contractors, and others that he can bring in if necessary.  

Kurt was able to handle the work I requested plus was able to take care of more things at my parents' request on the the same day I called. My parents said he was totally awesome and were so happy they asked him for business cards to hand out to their friends AND sent him home with homemade biscotti. Big smiles all around.

Kurt is now our go-to handyman, and he should be yours, too.

I called Mike on short notice (after another guy I had contacted failed to show) and he was able to 'squeeze' me in the next day, as I was going out of town in a couple of days and I wanted to get it done before I left. Mike and his helper did a great job and did it quickly. They drained the pool one night and came back out the next morning did a chlorine AND acid wash and bead blasting (to remove the calcium deposits on the tile) all in about 4-5 hours. I was filling up the pool back up in less than 24 hours after they started the work. Very pleased with not only the end result, but also the price. I will be calling them again if I am in need of pool cleaning or repair. I would definitely recommend them.

I've been using ahg for a couple years on 3 properties that I own. For the first year, I had no issues. I had a couple repair requests, and they were handled with no issues. When it came time to renew one of my policies they called to ask if I wanted to renew. When I said yes, they took it upon themselves to renew me with the 5 star upgrade and renewed the wrong property. When I brought this to their attention, instead of changing the policy address and refunding the 5 star upgrade, they just recharged me for a whole new policy less the 5 star upgrade. So now I've been charged nearly $800 for the one policy I was renewing. When I called about this their response was well we didn't refund the policy that we accidentally renewed since its also due to be renewed in a month anyway. When I told them this was credit card fraud since they never got my permission to do this, they refunded me the initial charge after a 5 day wait.

I gave them the benefit of the doubt and kept my policies with them. But the latest issue I've had is with a plumbing service call I just had done. I called it in, paid the $55 service fee and the plumber showed up. They promptly told me that the blockage I called about isn't covered by ahg. Ok, no problem. I proceeded to pay the plumber out of pocket for the repairs. The total came to $229. When
I asked the plumber if that was less the $55 I already paid, I was told no, that money goes to ahg and they keep it regardless if it's a covered repair or not. When I called ahg, they confirmed this and said that the $55 is their fee to dispatch the call regardless if it's a covered repair or not. They said their contract clearly calls it a fee, not a deductable. So I basically threw that $55 away on the gamble that the repair would be covered.

I give them 2 stars since they started off as a very good company that did promptly cover the repairs in their contract. But they are quickly approaching 1 star level with their approach of ripping their customers off and hiding behind their vague contract language to justify it.

I think when my other policies expire, I will be looking to switch to another warranty company.