Best Winterization Services in Mesa AZ
Plumbing Service
I was not satisfied with the quality of service provided by this company. In my opinion, they were unprofessional and didn't fulfill my expectations when working on my pool. If asked to recommend a pool company I would have to refrain from recommending this provider as my opinions are negative towards their integrity, professionalism, and workmanship. This was before the hostile messages they sent to me through Yelp threatening me with legal action for posting a review. This is the updated post per their request which only expressed my personal opinion of the company. If you are reading this I hope you find a good company to assist you with your pool cleaning and maintenance needs.
UPDATE: After updating the review the owner of the business made threats against myself and my family. I had to report the issue to YELP and local law enforcement. My wife is fearful that the business owner will now cause us harm based on his threats. He said that YELP will remove my review. If they do they should be held responsible if this person hurts anyone.
I was trying to be nice to the business owner and make my review more professional than it originally was. Here is my recollection of the experience I had with this company. We paid for an acid wash originally. Mike the only employee arrived and did that plus replaced a few tiles. I do not know what he was thinking as he replaced them with a different style tile. When I pointed it out he said he couldn't find that tile but he could change it to something else for more money. I left that alone and asked about changing the sand in the filter which he did. We then paid $60 to start a monthly maintenance service with him. He never returned to do the service. A week after the acid wash our pool turned green. I finally got in touch with mike and was told to add more chlorine. The chlorine levels were so high that the pool supply store suggested something else was wrong. We had another pool company come out and they discovered a few leaks that were not there prior to the repairs by mike. He also said he thought the sand filter was reassembled incorrectly but could not verify without emptying the sand again. We declined and they were eventually able to clear the pool. We never heard from Mike again regarding the monthly services we paid for. He only reached out two years later to threaten us for leaving an honest review. I decided to make the review more professional to be kind. Then mike began making threats towards my family even though they didn't make sense. I had to notify Yelp of the harassment and contact our local police department. This has caused unneeded stress on my wife who is pregnant and now we are in discussion with council regarding filling a civil suit for the pain and stress he placed on my wife and our unborn child. Very disappointing to see a company act in this destructive and imature manner. Please read other reviews and you will quickly see a pattern of behaviors that I am sure you would like to avoid. I wish we had.
UPDATE: After updating the review the owner of the business made threats against myself and my family. I had to report the issue to YELP and local law enforcement. My wife is fearful that the business owner will now cause us harm based on his threats. He said that YELP will remove my review. If they do they should be held responsible if this person hurts anyone.
I was trying to be nice to the business owner and make my review more professional than it originally was. Here is my recollection of the experience I had with this company. We paid for an acid wash originally. Mike the only employee arrived and did that plus replaced a few tiles. I do not know what he was thinking as he replaced them with a different style tile. When I pointed it out he said he couldn't find that tile but he could change it to something else for more money. I left that alone and asked about changing the sand in the filter which he did. We then paid $60 to start a monthly maintenance service with him. He never returned to do the service. A week after the acid wash our pool turned green. I finally got in touch with mike and was told to add more chlorine. The chlorine levels were so high that the pool supply store suggested something else was wrong. We had another pool company come out and they discovered a few leaks that were not there prior to the repairs by mike. He also said he thought the sand filter was reassembled incorrectly but could not verify without emptying the sand again. We declined and they were eventually able to clear the pool. We never heard from Mike again regarding the monthly services we paid for. He only reached out two years later to threaten us for leaving an honest review. I decided to make the review more professional to be kind. Then mike began making threats towards my family even though they didn't make sense. I had to notify Yelp of the harassment and contact our local police department. This has caused unneeded stress on my wife who is pregnant and now we are in discussion with council regarding filling a civil suit for the pain and stress he placed on my wife and our unborn child. Very disappointing to see a company act in this destructive and imature manner. Please read other reviews and you will quickly see a pattern of behaviors that I am sure you would like to avoid. I wish we had.
Mesa, AZ