Best Smoke Damage Restoration in Mesa AZ

I can see why this company has 5 stars! I would give it 6 if I could.
Great service from a retired Fireman and Sheriff's Department. They were quick, efficient, and quoted a very fair price on a broken down closet that looked to be a hazard.  

They were conscious to wear masks and very professional and friendly.

Thanks Doug & Billy!

I had a great experience with Nichole at Lotus Contracting.  I crashed my car through my closed garage door and almost went completely through the back wall of the garage.  The wall I damaged had all the utilities coming into the house (water, electric, gas) and all were damaged.  It was extremely stressful with all the adjusters and inspectors and having to move out while repairs were being completed.  Nichole was so nice and understanding, even as I was losing it.  Nichole took over everything and kept me updated regularly.  Most importantly, when she said her guys would be at the house, they were there EARLY and ready to work.  When I asked her how long the repairs would take, she didn't sugar-coat it.  She estimated how long it would take and the repairs were done actually about a week early.  That is because she took it upon herself (I didn't ask) to call the city inspector and lean on him to get his inspection done before all the stucco and paint was done so the utilities could be turned back on.  Nichole showed that she cared about my situation and did everything she could to help me.

After getting in touch with David, their Vice President I was able to schedule some repairs after he agreed the work wasn't up to professional standards. Unfortunately Mike, the one who originally did the subpar work, was the one who would be doing the repairs. Well, after taking off a Friday afternoon to meet them, Mike spent about 4 hours basically making things worse, then left without letting me know, and left my garage door wide open in a busy neighborhood. At this point I was livid and gave Dave(their VP) a call. He once again agreed, and asked if they could have one more chance to make things right. I told him I'd be happy to give them another chance provided Mike comes nowhere near my house ever again. So the following Monday, we scheduled Kevin. Man, what a difference, I immediately sensed his professionalism. He took one look at the prior work and shook his head. He then asked if he could basically start from scratch and do things correctly...I gave and enthusiastic yes!. Fast forward 3 hours and Kevin's work was fantastic. Straight pipe runs, clean joints, routing that made sense. All in all, while I wouldn't let Mike anywhere near anything I own ever again, I do trust Smith Plumbing to do what's right when problems arise, and wouldn't hesitate to recommend Kevin.