Best Mold Remediation in Mesa AZ

Jill (the owner of Lotus) did a great job getting to our house quickly, and knew exactly how to help and what to do (our water heater had a nice leak in it).  If you're ever looking for an honest and dependable damage restoration company, look no further - super timely, very friendly, and efficient.  She even follows up to make sure everything is running smoothly.  Don't go anyplace else!

Roto-Rooter completed our repair (shower handle fell off). They fixed it and it works and the dispatch employees were very kind but those are the only good things I can say. Although it sounds like a simple fix (idk I'm not a plumber) we were quoted $400 which seemed very pricy. Imagine my shock when the bill came and it was actually $675. Seemed excessive. Additionally they did not communicate about running behind or respect our time. When I first called they told me the tech had a 2 hour window but then they showed up 3 hours later. They had to come back the next day and it was clearly communicated that we were unavailable after 10am. The tech promised to be there before 830 and then showed up well after 11. For the massive price I would at least expect timeliness or at the very least some type of basic communication. Thanks for fixing the shower but unfortunately I cannot recommend this company to anyone.