Best HVAC Installation Or Replacement in Mesa AZ

Our A/C unit went out on August 1st and so I contacted my home warranty company. They contracted with this company to repair it. I was given an appointment for the 11th (the soonest they had because it's summer in Arizona) and so we waited. On the 8th, I get an email from Scottsdale HVAC saying my appointment has been moved further out to the 15th. I called them to inquire why and was told that it was an insurance issue. When I pressed the guy about what that meant, he said it was because it's a home warranty insurance and not a self-pay so I was put to the end of the line and the cash/credit customers were being scheduled ahead of me. What?!?! Then don't take the job!! I've waited a week already and now you decide to tell me this?? Insurance or not, beware of a business that would treat a customer like this.

We were both very impressed with the service we had today. Ryan was prompt, friendly, knowledgeable, open and honest. He did a very careful inspection and explained everything to us before he started. He went through all the results and gave good feedback and honest answers. We were impressed enough to sign up for the yearly cooling, heating and plumbing plan.