Best Gas Furnace Repair in Madison WI

I called to have my water heater serviced, as I didn't have any hot water at the time & needed help sooner rather than later. Living in Sun Prairie & semi new to the area, I thought I would reach out to Cardinal instead of the name I was given when I got my new place. The receptionist that answered the phone was incredibly unhelpful. She didn't answer with a polite 'hello, this is so & so, how can I help you' it was 'yea, can I help you', we sat in silence for a good minute. She didn't even give a name. When she asked for mine I had to say & spell my name a good 6 times for her. After she took all of my information & everything she needed from me she ended up telling me they wouldn't be able to assist me. It was truly disappointing that the first person I was in contact with at Cardinal ruined any positive opinion I had of the company & ruined any future business I will do with the local company. I contacted else where and they were more than happy to assist, customer friendly & fix my problem ASAP.

Quoted me over $1000 to replace an ignition switch that cost $300 from another vendor. Quoted me $500-1000 more to replace my furnace as well. Basically, they tried to trick me into buying a new, overpriced furnace from them by lying about the cost of repairing the old unit. I would never do business with anyone at this firm again.

Quick and effective. Solved my problems and gave me great peace of mind. Wonderful to work with and quick to call back when there was a small change in arrival time.