Best Air Duct Installation in Madison WI

These guys handle all my work -- both for my company and for any personal needs that I have.  They are experts, with quality work, and fair prices.  They can handle the replacement jobs, hydronic work, and even solar hot water.  They leave my customers satisfied!

Purchased a home a few years ago, with a Lennox furnace that was installed by All Comfort.  Early fall I figured I should get the heating and cooling system checked over and cleaned up, so I called All Comfort, as their documentation was all over the furnace.  The visit lasted about 3 hours, with the technician checking everything over (heating, cooling, humidifier), and cost about $450.  Seemed a little steep for general/preventive maintenance call, but it was worth it for piece of mind that we would have heat through the winter.  The technician was personable enough, and since I needed to return to work, I left him alone to finish up the preventive maintenance.

Well, a little more than two months later, a week before Christmas the furnace failed.  It was on a Friday evening.  Fortunately our house has a double fireplace, which is was able to stoked all weekend and keep the house at 65 degrees.  All Comfort was able to come out right away Monday, and it would be $100, just for them to step in the door.  OK fine, it is winter, and they fit me into the schedule quickly.  I suspected the issue was the blower was locked up, since I heard buzzing coming from it prior to the furnace not working.  I am an engineer, and have a pretty solid understanding of how the furnace works.  I would have trouble shot it myself, but am in the middle of a remodeling project, and figured I would leave it to the professionals.  It took the technician (same one that performed the maintenance 2 months earlier) 30 sec to tell me what I already knew, the blower was locked up.  I am not exactly sure how he knew that, because i did not see him check anything, other than turning on the furnace at the thermostat.

He then proceeded to remove the blower, which took 2 mins (3 bolts, main exhaust tube, drain tube, and ground wire).  While he was doing this he started to tell me how the furnace is old, and it is not worth replacing the blower.  He started telling me that it would be $4000 (starting prices) for a new furnace, that my furnace was 20 years old and that he is surprised something this old is still running.  Asked me when I would like them to come out and quote a new one, etc., etc.  I asked why we could not just replace the blower?  He said he was not sure that they have the part, and that it would be $1300 if they do.  I told him to check to see if they have the part, and figure out exactly how much it would be to replace.  He called the main office, and talked about everything other than the part.  Meanwhile, my wife just arrived home from work, so I told him that I was going to discuss it with her quickly, as to what we wanted to do.  He disappeared out to his truck and returned shortly thereafter with a box, stating Oh, guess I had one of these in the truck, and a quote for $1300.  

At this point, I really started to have suspicions about the whole experience.  The furnace breaks 2 months after getting preventive servicing?, a blower fan that has 10 mins of installation labor, costs $1300, my only good option is to replace the whole furnace for $4000.  So, I quickly looked online for the blower, ..... around $100 !!!!!!

So, I was going to get charged $1400 for them to come out and for parts and installation of a $100 dollar part that took 10 mins to install, ...... and this is all after multiple hard sells on a new 4K furnace, which I was told is really the most sensible decision.  These guys are not at all honest, and I will never work with them again.  Maybe the furnace breaking 2 months after servicing was coincidence(maybe not), but the dishonestly in pricing after the fact was offensive and obvious.  I will order the $100 replacement part two day shipping, continue to heat my house via fireplace for the next two days, and take the 10 mins to install it myself and save $1300!  All Comfort lost all my respect and future business!