Best System Maintenance in Lubbock TX

It took us six years of living in our new house to finally look into getting our barely functional sprinkler system into working order.

M&M Sprinklers helped us and were amazing doing it.
Their customer service was fantastic and made a great first impression (as well as every other time I talked to them). We played phone tag for a short bit but they always returned my calls promptly and not getting ahold of each other was more on me than them.  The lady I talked to was super sweet and very helpful.

We live one hour out of Lubbock but that was not a problem.

The repair man was friendly and competent, worked fast and did a great job with our decrepit system.

The price was far less than I expected for the job.

All in all would definitely recommend this business.

Duncan Heating and Air has been a true lifesaver for us amidst the scorching heat wave in West Texas. Their prices were incredibly reasonable, and their communication was top-notch. They swiftly addressed the necessary repairs without pushing any unnecessary add-ons on us. Their focus was solely on fixing what needed to be fixed, and they did so efficiently. We had to have the condenser and exchanger replaced on a 5 ton unit.  There were very few options for repair due to the R22 system.  Thanks!

Had a pipe BUST in wall at 6 a.m. in the morning,  they came out right away and turn the water off to the house.
They were back within an hour and a half and fix my problem. Very fast and very professional

Called them out for commercial service. They charged me $500 to tell me it would cost $1500 to fix. Another company fixed the problem for $500. They are dishonest

I had Joe Rushing Company come give us a quote for work. The plumbers are super nice but the office staff is HORRIBLE!!! Just HORRENDOUS!! I feel bad for Joe Ray Rushing who built this company up & retired only to leave it in such incompetent hands!  They called me for a payment they said I owed and acted like I was trying to cheat them. I had no clue a bill was due and can't figure out why they didn't collect the day they came out. They charged me $100 to use their cameras. I paid but no way in hell would I use them! Joe Ray you need to fire your staff and get competent help and ones that aren't so RUDE!! They are ruining your business. They wanted to charge $17,000 to fix stopped up drain. I got it fixed by Pro Flow for $86

My central A/C unit stopped working the other day, when it was 100 plus degrees ( of course )
my wife recommended Action Air as she works with someone related to the owner. To make a long story short, the technician arrived and fairly quickly diagnosed the problem as a burned out capacitor, witch costs almost nothing. I was afraid of having to spend thousands on a new unit. I mean, these days, how often do you find people that are both competent and honest. Will call them the next time I have electrical or plumbing problems.

Steve, Zach, and the rest of the crew are the best guys around. When it comes to anything plumbing or HVAC, these are the guys to call. They're licensed professionals that get the job done RIGHT!

I used this company because my heater wasn't working.  When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was.  The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250.  Me, not knowing any better said okay.  When it was time to settle up I was astonished to the see the bill.  They use a predetermined price for certain stages.  I was a Stage 2 charge, which was straight up $250.  No one ever mention this pricing scam to me.  I researched the price of the transformer and found it at Home Depot for $12.55!!  So for 1 hr. labor and a part that cost $12.55 they charged me $329...quite a markup!!  I think they are a bunch of crooks and will not recommend them to anyone!!  

PS-Keep in mind the weather temperature was in the teens!!  Two days later my heater is not working again!!.  I called them and they said that it would be warrantied if it was the same problem if not there would be a charge.  So, I'm thinking NOT.  I will not be suckered again!!  Called another company and they charge $34.95 for service call and do not have a predetermined Stage pricing.  So BEWARE this company!!

Sandra C.

I have choice warranty and from the looks of it he's done this exact same thing before my AC is not working correctly. He came out said that it needed to be replaced first he said it was under full. I needed more than he said it was over full, and it has an obstruction in it that somebody must've caused he sent that in home choice refused to pay the claim Which I'm not worried about replacing the AC but being accused of doing something to my AC is not correct when he was the last want to service it about a month ago. He was also four hours late without a call or anything that they were going to be late Very unprofessional. No if you have choice home warranty, he will deny your claim and charge you $85 if it needs to be replaced if it's just a repair he'll go ahead and take your $85 and charge them. He's there to save them a lot of money not help the homeowner.