Best Faucet Repair in Lubbock TX

Bryan and his guys have been so good to us by providing excellent customer service, transparency and honest communication. They installed a water heater for us after a faulty one went bad. They fought for us to have a brand new one installed at no extra charge. We are very grateful for professionals that still care about their clients well-being. Thanks again, Bryan and Bees Knees Associates!

Best in town! Their professionalism and workmanship are top notch.  Definitely recommend them!!  Just recently had gas connected to new range.

Duncan Heating and Air are fantastic! They are eager to help and solve the problem in a timely manner.  I highly recommend them for any heating or air conditioning concerns!

Rudy is a great plumber and an outstanding human.  I highly recommend him for any plumbing needs.

Some years back Jay Young changed out a hot water heater for us and removed the old one for us and they did an excellent job for us.

Wonderful customer service! I can't say enough good things about this business. Our heater at work was not properly working and I called Bruce Thorton middle afternoon to see about having someone come look at it. The lady on the phone was so nice and helpful and was able to send a technician out within a few hours. Carlos came out to check the heater and within 30 minutes had figured out the problem. The most impressive part about this company, is that the next morning Carlos stopped back by our salon just to check to make sure everything was working properly. Following up and checking on customer satisfaction just shows that this company really values their work. We will be calling them again for any future needs.

Took 3 days to respond to air conditioner repair with temps over 100°.

WHERES THE HONESTY?? EXTRA CHARGES like $25 for a body suit ha kidding right?? Nope just look at the invoice, Company charges extra hour($90/hr) of labor by design not only that but get every visit invoiced in writing signed to avoid surprises(my mistake). FYI, They will start charging you labor as in drive time to your home soon as they call to confirm you are home even a little bit before the call in my case and also after the technician has handed you paper work and sits for a rest so it will always tack on at least one hour of labor. Just imagine the extra cost if the service tech was stuck somewhere or had to stop even just for a quick drink? So shoo them away or make them get out of the truck asap to complete the work, long as they are parked on location you're paying them(GPS based I was told). Clocked the entire actual work time since I had nothing better to do and for both days it was 3 hours total. I was told by the service technician the initial visit would be of no charge since he did not really work plus it would be again another drive time fee and did not receive an invoice of the visit to sign. Came back the next day to start and complete the work which caused an extra cost in replacing the valve to the water heater since the technician wanted the water to be shut off to the whole house not just from the water heater (Thats fine+fair). The work was good but comes at an very high extra cost so please think carefully and get everything in writing signed, ask about extras cost like the body suit and plastic sheeting if you choose to go with Joe Rushing services since they will not tell you these things. Bitterly paid my bill that's different from my signed day of invoice since it would not be worth the fight in legal fees this time. Wish I could include a picture to show the difference. Thank you for reading and have a great blessed day!

I used this company because my heater wasn't working.  When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was.  The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250.  Me, not knowing any better said okay.  When it was time to settle up I was astonished to the see the bill.  They use a predetermined price for certain stages.  I was a Stage 2 charge, which was straight up $250.  No one ever mention this pricing scam to me.  I researched the price of the transformer and found it at Home Depot for $12.55!!  So for 1 hr. labor and a part that cost $12.55 they charged me $329...quite a markup!!  I think they are a bunch of crooks and will not recommend them to anyone!!  

PS-Keep in mind the weather temperature was in the teens!!  Two days later my heater is not working again!!.  I called them and they said that it would be warrantied if it was the same problem if not there would be a charge.  So, I'm thinking NOT.  I will not be suckered again!!  Called another company and they charge $34.95 for service call and do not have a predetermined Stage pricing.  So BEWARE this company!!

Sandra C.

This company does not even deserve a 1 star! We hired GPS Plumbing for a renovation in which we paid $4000 upfront for materials etc. Gabriel the owner promised to be there and complete the work. He dug the trench and marked the areas but didn't lay the plumbing. He took on bigger jobs leaving us and told us he would refund our money and now we can't reach him by calling him and had to hire an attorney.