Best Drain Installation in Lubbock TX

Bryan and his guys have been so good to us by providing excellent customer service, transparency and honest communication. They installed a water heater for us after a faulty one went bad. They fought for us to have a brand new one installed at no extra charge. We are very grateful for professionals that still care about their clients well-being. Thanks again, Bryan and Bees Knees Associates!

It took us six years of living in our new house to finally look into getting our barely functional sprinkler system into working order.

M&M Sprinklers helped us and were amazing doing it.
Their customer service was fantastic and made a great first impression (as well as every other time I talked to them). We played phone tag for a short bit but they always returned my calls promptly and not getting ahold of each other was more on me than them.  The lady I talked to was super sweet and very helpful.

We live one hour out of Lubbock but that was not a problem.

The repair man was friendly and competent, worked fast and did a great job with our decrepit system.

The price was far less than I expected for the job.

All in all would definitely recommend this business.

Best in town! Their professionalism and workmanship are top notch.  Definitely recommend them!!  Just recently had gas connected to new range.

Fantastic company and really seems to understand and care for their customers.  Had an issue with our AC on Labor Day.  Called Duncan and Steve arrived at my home within an hour.  Steve asked a few questions and had identified the issue within 30 minutes.  We were presented several option for repair along with pros/cons of each.  Ultimately we decided to go with the more expensive repair that would extend the life of the entire system and not just replace the failed component.

We will be using Duncan for our AC service and repair work in the future!

They came out diagnosed our plumbing issue first time and gave us a great price on repair

Called them out for commercial service. They charged me $500 to tell me it would cost $1500 to fix. Another company fixed the problem for $500. They are dishonest

Took 3 days to respond to air conditioner repair with temps over 100°.

WHERES THE HONESTY?? EXTRA CHARGES like $25 for a body suit ha kidding right?? Nope just look at the invoice, Company charges extra hour($90/hr) of labor by design not only that but get every visit invoiced in writing signed to avoid surprises(my mistake). FYI, They will start charging you labor as in drive time to your home soon as they call to confirm you are home even a little bit before the call in my case and also after the technician has handed you paper work and sits for a rest so it will always tack on at least one hour of labor. Just imagine the extra cost if the service tech was stuck somewhere or had to stop even just for a quick drink? So shoo them away or make them get out of the truck asap to complete the work, long as they are parked on location you're paying them(GPS based I was told). Clocked the entire actual work time since I had nothing better to do and for both days it was 3 hours total. I was told by the service technician the initial visit would be of no charge since he did not really work plus it would be again another drive time fee and did not receive an invoice of the visit to sign. Came back the next day to start and complete the work which caused an extra cost in replacing the valve to the water heater since the technician wanted the water to be shut off to the whole house not just from the water heater (Thats fine+fair). The work was good but comes at an very high extra cost so please think carefully and get everything in writing signed, ask about extras cost like the body suit and plastic sheeting if you choose to go with Joe Rushing services since they will not tell you these things. Bitterly paid my bill that's different from my signed day of invoice since it would not be worth the fight in legal fees this time. Wish I could include a picture to show the difference. Thank you for reading and have a great blessed day!

I used this company because my heater wasn't working.  When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was.  The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250.  Me, not knowing any better said okay.  When it was time to settle up I was astonished to the see the bill.  They use a predetermined price for certain stages.  I was a Stage 2 charge, which was straight up $250.  No one ever mention this pricing scam to me.  I researched the price of the transformer and found it at Home Depot for $12.55!!  So for 1 hr. labor and a part that cost $12.55 they charged me $329...quite a markup!!  I think they are a bunch of crooks and will not recommend them to anyone!!  

PS-Keep in mind the weather temperature was in the teens!!  Two days later my heater is not working again!!.  I called them and they said that it would be warrantied if it was the same problem if not there would be a charge.  So, I'm thinking NOT.  I will not be suckered again!!  Called another company and they charge $34.95 for service call and do not have a predetermined Stage pricing.  So BEWARE this company!!

Sandra C.

I have choice warranty and from the looks of it he's done this exact same thing before my AC is not working correctly. He came out said that it needed to be replaced first he said it was under full. I needed more than he said it was over full, and it has an obstruction in it that somebody must've caused he sent that in home choice refused to pay the claim Which I'm not worried about replacing the AC but being accused of doing something to my AC is not correct when he was the last want to service it about a month ago. He was also four hours late without a call or anything that they were going to be late Very unprofessional. No if you have choice home warranty, he will deny your claim and charge you $85 if it needs to be replaced if it's just a repair he'll go ahead and take your $85 and charge them. He's there to save them a lot of money not help the homeowner.