Best A/C Installation in Louisville KY

Ryan showed up on a Sunday and stayed until the job was done no emergency rate(he left at midnight). He found several issues caused by a previous repair and even fixed an electrical issue. He was sooo diligent he replaced plastic caps with metal ones and mounted things and wires the had been left to hang.
The issue we had been told by previous HVAC pros was going to need a whole new system and cost 6,000.
Ryan found the issue and recharged the unit and used the best leak stop money can buy for a quarter that price my house feels amazing! I keep the thermostat at 72 it's so cold. It was the best repair experience I have ever had. Any good home owner knows quality is always worth the price. He was not the cheapest game in town but I truly feel I was given service and diligence worth every cent! He will be the only one to service my HVAC system from now on hands down.

These guys are great.  Mary, on the phone, is very helpful.  The plumbers show up on time, get the job done promptly, and the charges are very fair.  I thought I had an outside water leak, so called the company that handles line warranties for the water company.  Those guys came out and identified that I didn't have a line leak, found a toilet leak, and quoted me a price several hundred dollars higher than what Nine Lines charged on their time and materials basis.

I always thought plumbers were expensive, but I needed one for a clog somewhere in the pipes from the kitchen area to downstairs.
The two professionals from Browns arrived in very good time and did the job very professionally. They stayed till they were sure everything was fixed. Excellent job, and saved a lot of money for us. Highly recommended.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Dave did a awesome job!!! Very polite and helpful.Will use Davis and Davis Plumbing again!!

We have been using John for years and the quality of the work he and his team do is excellent. I would not hesitate to recommend him. Kathy in the office is always pleasant and helpful. Because John is in high demand, we have had to wait a day or two in non-urgent situations, but it has been worth it to receive honest and dependable quality service from John and his team.

I am lowering my rating for this company because even after multiple visits from the, they can't longer find any record of me in my system. This includes the record of my purchasing a service plan. I'm glad I have the paperwork from their last visit. They also fail to show up during their two-hour appointment window. When we called to see where the technician was, guess what, they had nothing in their system. I'm glad I kept the reminder text they sent me. I will find another company.

ETA: This company can't even cancel an appointment correctly. After failing to show up, with no notification, I told them I did not want anyone else to come out. Well, I just got a call from a technician saying he was on his way. No thank you. I also agree with another reviewer who claimed the company will try to upsell you. They will.

He (Gary) did not show when he was supposed to and didn't call (I took off work and waited). I contacted him thru text (doesn't answer the phone)  and he said he probably come in 2 days. Not professional at all.

We had a gas leak in our home, and was told by LG&E we needed a plumber, to come out and fix the issue before turning our gas back on. My husband and I moved into our first home last year, and had Becht/Givens come out for a water heater issue. We had a good first experience, so we called them again for this service. We wanted to make an appointment for them to come out, and the only appointment was for 6pm the next day. We all left the house, gathered necessities and stayed somewhere. Until we could come back to a warm house. We received a call around 3pm from a technician by the name of Brayton, asking if he could be there around 4:30 to 5pm. We said that was fine and I started heading to the house. Brayton and another technician end up showing at almost 6pm anyway. So I left for the house earlier than needed and waited longer than needed. They came in started doing their thing. Mentioned at one point, one of the pipes they couldn't test was in our master bedroom closet, and might have to tear down our drywall! That was not something I expected to hear, neither wanted. Brayton said he tightened a 90 elbow in the attic. They finished their pressure test and said that they weren't seeing a leak. When it came to paying he brought up a membership and that it would save us money, I agreed to that as it was going to be about $100 cheaper for the service. Remember this that was all that was mentioned before paying. Once they leave I receive a receipt via email. It listed the membership, a late hour fee of $40 and the service itself. We were never disclosed any information about a late hour fee, from making the appointment to paying for it. I called Customer Service and the technician stating that the late hour fee should have not been applied, as it was not disclosed to us at any point! This was said to be sent to billing and I have yet heard back. LG&E came back that night did their pressure test and it was an automatic fail. Called Brayton our technician back and told him our gas was still off. He said he'd call us back to see what needed to be done. He then came back with we'd have to repipe the whole house, including tearing down the drywall in our closet. We were devastated by this. He said he could probably come out to do measurements close to 5pm the next day. He said he would give us a call during the next day. We never received a call during the day and I was waiting at the house again. We received an email with an appointment confirmation for service on January 6th. We did not set this appointment up and that was insane for them to say they couldn't start doing work until then. I called Customer Service stating I wanted to cancel our appointment with Brayton, and the January appointment that was made for us! Customer service said they'd do so and send out messages to all the managers, so they could contact us. While on the call with them Brayton leaves a voicemail stating he wasn't going to make it, and put us on the books for the next day instead. I called back and told him we already canceled our service and that he should have handled, the situation better. He then goes on to say we don't really have the manpower to get a lot done. We called another company to come help us, the tightened a notch on one of the pipes connected to the furnace, checked the valves, did their tests. Never went into the attic, mentioned the pipes in our closet or said that our issue was a full repipe. Their price was less than half the amount I was charged with Becht/Givens. LG&E came back out and their test passed! The gas was tuned on. As a result of Becht Givens lack there of service my family was out of the house two extra nights than needed and with a bill that needs to be refunded. By law disclosed on the receipt We had the right to cancel the transaction at anytime prior to midnight of the third business day after the date of transaction. I called Customer Service stating that and why. I was told those notes were being sent to all managers. It's been almost a week and no one has contacted me. I won't stop calling until resolved.

DO NOT USE THIS COMPANY!!!!!!!!
They charged me double what they quoted on the phone lied about the charges. Didn't complete the job and then sent me the bill 3 days before it was due with threats 2% additional for late payments and legal action if not payed in bold print across the top of the bill. I'd say if they have to put that on the top of the bill they have a pretty serious scam going on.  
S Creech Louisville

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

We have used Crestwood Plumbing for years.  We've always been pleased with the company as a whole, for the most part.  They employ one plumber that has consistently been assigned to our several properties this past year.  We believe he is not at the level to run a job as their other plumber.  Several jobs ago we trusted his recommendation and now we believe that was wrong.  He then installed a water heater incorrectly (after the first one was also installed wrong and got ruined / we paid full price for both heaters).  This past incident, his time spent here was trying to convince us to do MASSIVE destruction to our basement to look for the very thing right in front of him but he denied that was what we were telling him.  He argued with us for several hours and we asked him to leave.  We called another company out and bam, done.  If Crestwood Plumbing did what they recommended we would have spent thousands and thousands of dollars not only on the job but the destruction of our basement!  Then we got a bill for $550.  After speaking with the office and them speaking with the owner, Jerry, it was cut in half.  I requested reason for even a bill at all?!?  They did NOTHING but argue about what they wanted to do.  They were going to get back to us.  They didn't.  They sent us a new bill for half, $275.00.  I called and spoke with Jerry.  First of all, I do not appreciate being cussed at when I pointed out that his employee did nothing.  He verbally agreed that I didn't have to pay anything with the condition we never call on them again (which was already a decision we made based on the last several calls).  When I requested an updated invoice stating a closed ticket with a zero balance he (Jerry, the owner of Crestwood Plumbing) cussed at me again.  He refused.  Not only are we disappointed that a local, small company behaves in this manner we feel it to be neighborly that we warn our neighbors of the kind of business practice Crestwood Plumbing currently has.  Be warned.