Best Water Heater Installation in Louisville KY

We currently have a home warranty and when our water heater began leaking we called to request service. Because our water heater is an 80-gallon we were assigned to Nine Line Services.

Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal.

We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation.

We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful.

So thankful for a smooth experience!

I always thought plumbers were expensive, but I needed one for a clog somewhere in the pipes from the kitchen area to downstairs.
The two professionals from Browns arrived in very good time and did the job very professionally. They stayed till they were sure everything was fixed. Excellent job, and saved a lot of money for us. Highly recommended.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Great service really fair price and very professional. Highly recommend. Dave who came out truly a good guy who took care of us

Came to check gas line as i smelled gas outside - 2 years after their new install. Literally there 10 minutes said would come back and recheck later in day never returned. Sure did charge me $209 without giving me heads up of cost. I asked for quote on water softener said they would send never did.

We signed up for regular maintenance with Jarboe's. Matthew was our HVAC technician. He inspected our furnace and connectors identified the items that were immediate concerns that we needed to address like a potential carbon monoxide leak. Joshua was our plumbing technician. He checked all the toilets, sinks, washer hoses, and even checked our sump pump. Both Matthew and Josh were very professional, polite, and patient with us and answered any questions we had about things they recommended that we fix. Even though they identified several items to address, they were very real about what they considered to be priorities which we appreciated. Great service. I highly recommend Jarboe's.

Well if you want to pay 170.00 to fix a broken toilet handle this is your man! That only took 35 minutes!!!   I WON'T MAKE THAT MISTAKE AGAIN!!!!

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

We have used Crestwood Plumbing for years.  We've always been pleased with the company as a whole, for the most part.  They employ one plumber that has consistently been assigned to our several properties this past year.  We believe he is not at the level to run a job as their other plumber.  Several jobs ago we trusted his recommendation and now we believe that was wrong.  He then installed a water heater incorrectly (after the first one was also installed wrong and got ruined / we paid full price for both heaters).  This past incident, his time spent here was trying to convince us to do MASSIVE destruction to our basement to look for the very thing right in front of him but he denied that was what we were telling him.  He argued with us for several hours and we asked him to leave.  We called another company out and bam, done.  If Crestwood Plumbing did what they recommended we would have spent thousands and thousands of dollars not only on the job but the destruction of our basement!  Then we got a bill for $550.  After speaking with the office and them speaking with the owner, Jerry, it was cut in half.  I requested reason for even a bill at all?!?  They did NOTHING but argue about what they wanted to do.  They were going to get back to us.  They didn't.  They sent us a new bill for half, $275.00.  I called and spoke with Jerry.  First of all, I do not appreciate being cussed at when I pointed out that his employee did nothing.  He verbally agreed that I didn't have to pay anything with the condition we never call on them again (which was already a decision we made based on the last several calls).  When I requested an updated invoice stating a closed ticket with a zero balance he (Jerry, the owner of Crestwood Plumbing) cussed at me again.  He refused.  Not only are we disappointed that a local, small company behaves in this manner we feel it to be neighborly that we warn our neighbors of the kind of business practice Crestwood Plumbing currently has.  Be warned.