Best Water Heater Installation in Louisville KY

We currently have a home warranty and when our water heater began leaking we called to request service. Because our water heater is an 80-gallon we were assigned to Nine Line Services.

Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal.

We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation.

We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful.

So thankful for a smooth experience!

I always thought plumbers were expensive, but I needed one for a clog somewhere in the pipes from the kitchen area to downstairs.
The two professionals from Browns arrived in very good time and did the job very professionally. They stayed till they were sure everything was fixed. Excellent job, and saved a lot of money for us. Highly recommended.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Great service really fair price and very professional. Highly recommend. Dave who came out truly a good guy who took care of us

We have been using John for years and the quality of the work he and his team do is excellent. I would not hesitate to recommend him. Kathy in the office is always pleasant and helpful. Because John is in high demand, we have had to wait a day or two in non-urgent situations, but it has been worth it to receive honest and dependable quality service from John and his team.

DO NOT USE THEM !  I'm only giving ONE STAR BECAUSE OTHERWISE I COULDN'T RATE THEM  -- This company should be ashamed of themselves ! They tried to charge my 85 yr old aunt $165 to replace a .60 cent washer in her garden hose / spigot ! Even if the entire spigot itself were bad - which he didn't say it was , that would've only cost at max $12-15 - and oils only take 15 min max to replace !
       They tried to tell me that the only toilets they carry are the high end Kohler - and wanted to charge me $600 for just the toilet- not inc labor . This was for a TINY powder room toilet in a rental property .
They used to be locally owned  ( which is why I called them) but I've since found out they are owned by a large conglomerate who has their workers take hours of classes on how to upsell the trusting customers .

Well if you want to pay 170.00 to fix a broken toilet handle this is your man! That only took 35 minutes!!!   I WON'T MAKE THAT MISTAKE AGAIN!!!!

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

Our water heater went out. So I called Crestwood plumbing. They came out and said it's to old to be fixed. Proceeded to tell me how I needed to buy a new one for $1,600!
Later that afternoon a family friend came over, so I expressed to him the concerns about my water heater. He looked at it told me that it just needed a cleaning. Once cleaned, my water heater worked perfectly fine! Seems to me that Crestwood Plumbing is trying to rip people off.  Be aware!