Best Plumbing Inspection in Louisville KY

We called Ratterman a few months ago to install a waterline to the new ice maker & install a replacement faucet in the bathroom.  They were absolutely fantastic!  Thank you Chad & Keith!

This week, we had water in our basement due to a stopped up sewer line.  They came, they snaked, they pulled out large roots. After all that, water was still backing up in the basement shower.  AWESOME supervisor Chad came out and also found the backflow valve had seized.  He had to clean it out & free that up. (Sparing you the gory details.) It will still need to be replaced and we'll eventually have to dig up the yard and replace the remaining clay pipes, but... We have water! We have sewer! They have REALLY been awesome with everything they've done for us in the past several months.  

I even recommended them to my parents a couple of weeks ago when they had a basement drain back up.  They were there in less than an hour, late on a Saturday afternoon and took care of the problem immediately.  My parents were extremely happy with their service as well.  Thank you Ratterman!!

We had a leaking kitchen faucet and reached out on Yelp on a Sunday.  Richard answered quickly and understandably was booked up a couple days but it wan't urgent so we scheduled it for Wednesday.  He called in advance to confirm, arrived on time and had the sink totally fixed in less than an hour.  Great price, cleaned up the area and we definitely took his number for any future plumbing needs.  Highly recommend.

He (Gary) did not show when he was supposed to and didn't call (I took off work and waited). I contacted him thru text (doesn't answer the phone)  and he said he probably come in 2 days. Not professional at all.

I do not recommend Brandon McAdams or his services. I hired Mr. McAdams in September of this year, and he chose to leave my project in December 2022.
Mr. McAdams is unorganized, has no concept of time management, poor and unprofessional communication, and does not provide quality work. After leaving the project, he refused to share a copy of his insurance, and I learned no permits were pulled because Mr. McAdams holds no license in Plumbing or Electrical. I have had 3 contractors review his work, and learned everything he did will need to be ripped out, and redone. One contractor stated, The plumbing that was installed was not going be good working order. The washer opening was installed too high, the discharge of a washing machine would not catch. The standpipe of the washer drain was too short, the pipe wouldn't take the volume of water, and would have backed up. A tee was installed backwards, and the 2-inch pipe stubbed in the crawl space was falling backwards, this could have led to stoppages. All the water lines were installed on an outside wall, in a room that has no heat currently. This would have led to a pipe freezing, and busting. .
Mr. McAdams also stole materials that I purchased (over $300), and I have since filled criminal charges after his refusal to settle with my attorney.  Although Mr. McAdams is not new to the legal system, and has the criminal record to prove it.
I could honestly write a 3 page review explaining the mistakes, and the ways Mr. McAdams took advantage of me, but I find it best to allow the photos of his work to speak for themselves.

New AO Smith water heater 12/04/2019 crushed on install. and turned up since new and NO longer hot.
year old +13 days!

Worse service ever. Called on May 5th. Said we'll call you back next week. i called back on 19th and they said were are scheduling for Friday May 21. No one showed, now not answering.
terrible

Here is a picture of their great work:
THIS SPACE LEFT BLANK