Best Home Building in Louisville KY

Always great work at very reasonable prices. Everyone I've worked with has been really friendly, communicative, and honest. I highly recommend using these folks for your plumbing needs.

When we bought our house in J-Town nearly 4 years ago we found out that the addition (added in '2000) had radiant heat.  I was, like, AWESOME, because while fan-forced heat is the norm, bare feet on a heated floor is a pretty cool thing, especially in the cooler months.

Fast forward to a few weeks ago when Jim (that's me!) noticed that the floor wasn't warm, even though I'd turned the radiant heat on.  Checking the circulation pumps I noticed the one for our bedroom was really but not circulating hot water.  This makes for unhappy Jim, because the sole reason I go barefoot in the bedroom (did ya catch that pun?) is that I likes the warm on the feets.

As realization set it, I decided that as much as I could *try* to replace the circulation pumps myself (Jim is a pretty handy guy), but I didn't want to run into something that would have ended up costing me more to fix and if I'd have called an expert in the first place.

To the yellow pages I go (that's purely a figure of speech any more...seriously) to see abut getting the pumps replaced.  I started w/Drexler (who replaced our HVAC system a couple years ago).  -- They don't do radiant (or, as I've come to learn, Hydronic) heat.

I called Jarboe's -- Nope.
I called Maeser -- Nope.

After a few disappointing phone calls that weren't getting me any closer to warming my feet, I tried a different approach.  Instead of calling and trying my luck, I called the local plumbing supply business and asked the question Who in the area services residential hydronic heating?.  They had one answer.

Blackburn and Davis was that answer.

I called to see if I could get someone out to fix my cold feet problem and they said they'd give me a call on Monday morning to see when someone would be out.  Monday morning I got a phone call and was told they'd be out that morning.  Less than an hour later they were at my front door.

I let them in and told them what the problem was and he started to diagnose the issue.  In less then 10 minutes he had figured it out, said he had the parts he needed on the truck, and gave me an estimate.  A quick call to the wife to let her know what was going on, and they went right to work.

As I watched (I'm an observer, not the hover over a guy and ask a bunch of questions to slow him down kinda guy.) I could tell that he was experienced at replacing these pumps and knew what he was doing.

Remember when I said I thought about buying the pumps and doing it myself?  I was about 2/3 of the way correct.  One of the bolts from the old pump wouldn't come off, so he had to use a nifty little round electrical hand-held saw to for that part (Jim doesn't have one of those).  There were also a couple other parts that were needed that Jim probably didn't have, either.

About 90 minutes later the pumps were replaced, the work area was cleaned up, and Jim's feet were warm again.

I definitely made the right choice in calling Blackburn and Davis.

Very disappointed. Had apt from 9-12. Called at 1130am cause they still had not arrived. Office staff said she would call tech. Called me back and said he couldn't make it. They waisted half my morning waiting on them and didn't even call me to tell me he would not be able to make it I had to call them. Bad business. Have never used them and will not use them now. Not even a one star but it made me choose a star.