Best Floor Repair in Louisville KY

We found out about this company at a local Builders event in Kingsport.  They gave us the normal we are good and get the job done speech and so we decided to give them a chance.  WELL....let me tell you its not a speech. They delivered product and service over and above what was expected. We had 2 bedrooms and a Jack and Jill Bathroom painted caulked and carpet taken out with Vinyl flooring put in. It took 3 days, They were here on time, cleaned up, extremely polite and the job was absolutely amazing. Never before have we had a job done with no revisions no complaints no do overs. What a great feeling to have it done right the first time and the cost was reasonable. it was much less than other quotes and it took less time. A company that understands that homeowners don't want to have workers come in work for 4 hours and leave until the next day and leave the construction chaos in their home for days. They came in and got it done. That's good business. Forget about shopping around this is a one stop home improvement place!

This company has taken $130 from me and has not fixed any issues. They have rescheduled the appointment about 4-5 times and refuse to show up at any of the scheduled appointments. The last 3 times they rescheduled an appointment they did not show up and did not give any notice of cancelling it. They are not responsive to phone calls/texts. Do not allow this company into your home- they are thieves. They will take your money, make an excuse as to why they need more time, promise to get back to you, and then ghost you.

They came out to see our plumbing issue and said they would send me a quote that night (Wednesday). I didn't get anything that night or the next day, so I called on Friday to ask if they would send the quote and they said they have been very busy, which I told them I understood. I didn't get anything that night, and no phone call returned when I called the following week. I was going to hire them because I liked the one atop shop idea, but they never sent me the quote or contacted me again.

I understand your right to choose your jobs, but then why say I would see a quote that night in my email, or when I called, why would you tell me it was forgotten and I should see it by Friday? Also there was never any letter sent to me through the mail. Just be up front.