Best Cooktop Repair in Louisville KY
I recently had New Circle Mechanical out to my house to look at my fireplace. The technician was very knowledgeable and very professional. I thought the service call was $59.00 and the technician found nothing wrong with it. He just used the shop vac and then lite the fireplace. I also had him check one of the gas lines on the heater. All he did was look at it and it was fine. He told me just to clean the heater and then light it. My total bill was $125.00. It is my opinion that the service call should have only been $59.00 expecially since all the tech did was vacuum the fireplace and light it. The tech was wonderful just not sure about the prices.
The following week I called for service to light my heater. The pilot would not stay lite. So Shawn came out. He was also very knowlegable the professional. My heater needed a thermo couple(?). The part was $35.00 then he charged me $120.00 for one hour plus the $59.00. Which brought my total to $225.00. Then at the end of the service call he said if I filled out a survey I would receive a $50.00 coupon for my next service. I should have received one from my first service call but Shawn said it probably hadn't been processed yet and that I wouldn't be able to use it but he would check when he got back to the office. I'm just not sure about the company's pricing. It seems like it should be one price and then you are charged another price.
Now I should receive a $50.00 coupon for rating the service call and a $20.00 coupon for posting a review. I will see what I get. I would use them again, but I will get a firm price from Jason before any tech comes out.
The following week I called for service to light my heater. The pilot would not stay lite. So Shawn came out. He was also very knowlegable the professional. My heater needed a thermo couple(?). The part was $35.00 then he charged me $120.00 for one hour plus the $59.00. Which brought my total to $225.00. Then at the end of the service call he said if I filled out a survey I would receive a $50.00 coupon for my next service. I should have received one from my first service call but Shawn said it probably hadn't been processed yet and that I wouldn't be able to use it but he would check when he got back to the office. I'm just not sure about the company's pricing. It seems like it should be one price and then you are charged another price.
Now I should receive a $50.00 coupon for rating the service call and a $20.00 coupon for posting a review. I will see what I get. I would use them again, but I will get a firm price from Jason before any tech comes out.
206 Old Harrods Creek Rd, Bldg 3b, Louisville, KY 40223