Best A/C Installation in Louisville KY

Ryan showed up on a Sunday and stayed until the job was done no emergency rate(he left at midnight). He found several issues caused by a previous repair and even fixed an electrical issue. He was sooo diligent he replaced plastic caps with metal ones and mounted things and wires the had been left to hang.
The issue we had been told by previous HVAC pros was going to need a whole new system and cost 6,000.
Ryan found the issue and recharged the unit and used the best leak stop money can buy for a quarter that price my house feels amazing! I keep the thermostat at 72 it's so cold. It was the best repair experience I have ever had. Any good home owner knows quality is always worth the price. He was not the cheapest game in town but I truly feel I was given service and diligence worth every cent! He will be the only one to service my HVAC system from now on hands down.

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

I always thought plumbers were expensive, but I needed one for a clog somewhere in the pipes from the kitchen area to downstairs.
The two professionals from Browns arrived in very good time and did the job very professionally. They stayed till they were sure everything was fixed. Excellent job, and saved a lot of money for us. Highly recommended.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Great service really fair price and very professional. Highly recommend. Dave who came out truly a good guy who took care of us

I reached out to John about a broken tub spout with diverter. I had bought the replacement but could not do it on my own after having shoulder surgery. I called and emailed several plumbers for quotes which were ridiculously high for such a simple job. Literally pulling one off and putting another on.  John came out on a Saturday, at the end of his day, and switched it out in 15 minutes and did not charge me upwards of $200 like other handyman and plumbers we're quoting me. He's super friendly, very polite and truly a professional

Came out for a free estimate that cost $94. Did not accept coupons circulated in mail. Also failed explain why they wouldn't except the coupons that they circulated. When I called to ask why they charged my card when I didn't get any services done they told me that the estimate was a service. Even though they're advertising claims free estimates.Better business bureau was contacted as well as my credit card company to dispute the charges.

Well if you want to pay 170.00 to fix a broken toilet handle this is your man! That only took 35 minutes!!!   I WON'T MAKE THAT MISTAKE AGAIN!!!!

Can I give negative stars? They border on criminal. My ac went out late on Monday July 3. They told us no one could come until Wednesday July 5. They show up at like 4:45, house is like 86o. Determine we need 3 parts for the motor. I won't bore you with the details but it's now Tuesday July 11, not fixed, no parts and then they wouldn't call me back. So it's been 8 days in the middle of sweltering July, and no ac. So I called Prudential, came out in 30 minutes, said it's not the blower, it's a circuit board, delivering one here, I will have ac in 2 hours. Is it a crime to leave someone without ac for 8 days in mid July. I am reporting Becht to BBB, and telling anyone and everyone to avoid. They are practically cruel. Shameful, really...

Blackburn and Davis is a rip off. I called them to check out my a/c because the fan motor stopped working and before the tech even made it to the basement he said I'll bet the heat exchanger is cracked. He pulled the motor out and said yep it's cracked. He said it will cost $6700.00 to replace it. I told him to put it back together, I was going to get another opinion. Later that day, the other company came. The first thing he said is who the hell has been working on this furnace the fan is not on the track and there's no bolts it in, very dangerous. He put it back together and replaced the capacitor and it was fixed, no cracked heat exchanger. I called twice to speak with the owner or manager at Blackburn and Davis but he wouldn't speak with me. They charged me $112.00 and won't refund my money.

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

We have used Crestwood Plumbing for years.  We've always been pleased with the company as a whole, for the most part.  They employ one plumber that has consistently been assigned to our several properties this past year.  We believe he is not at the level to run a job as their other plumber.  Several jobs ago we trusted his recommendation and now we believe that was wrong.  He then installed a water heater incorrectly (after the first one was also installed wrong and got ruined / we paid full price for both heaters).  This past incident, his time spent here was trying to convince us to do MASSIVE destruction to our basement to look for the very thing right in front of him but he denied that was what we were telling him.  He argued with us for several hours and we asked him to leave.  We called another company out and bam, done.  If Crestwood Plumbing did what they recommended we would have spent thousands and thousands of dollars not only on the job but the destruction of our basement!  Then we got a bill for $550.  After speaking with the office and them speaking with the owner, Jerry, it was cut in half.  I requested reason for even a bill at all?!?  They did NOTHING but argue about what they wanted to do.  They were going to get back to us.  They didn't.  They sent us a new bill for half, $275.00.  I called and spoke with Jerry.  First of all, I do not appreciate being cussed at when I pointed out that his employee did nothing.  He verbally agreed that I didn't have to pay anything with the condition we never call on them again (which was already a decision we made based on the last several calls).  When I requested an updated invoice stating a closed ticket with a zero balance he (Jerry, the owner of Crestwood Plumbing) cussed at me again.  He refused.  Not only are we disappointed that a local, small company behaves in this manner we feel it to be neighborly that we warn our neighbors of the kind of business practice Crestwood Plumbing currently has.  Be warned.