Best Emergency Services in Baltimore MD

Great quick service even during weekends. A technician was really professional and friendly.

Got connected to Nick at 9:30 am via a third party staffing site. He said he'd be at my home at 10:30 am but he arrived at 10:15 am. Completed the work promptly - drain cleaning and fixing pipe plumbing and so far, it's been completed correctly. I'd recommend Nick for your plumbing needs.

Had a main drain backup.  The Sewer Slayer crew came out very quickly (less than a few hours), and were able to clear the drain.

They were extremely pleasant to deal with, and pointed to the source of the issue with the drain.  This was several weeks ago, and the drain has stayed clear since.

If their services are ever needed (hopefully I won't anytime soon), I will call these folks again.

Woke up on a Sunday with no water. Within hours Harford Well Service had the old well pump out and new in!! Service is superb! Only one that answered his phone on a Sunday. Definitely recommend and will use them again.

I was referred to Fred by a plumber, it seems plumbers do not mess with clogs??? He diagnosed the problem over the phone and with a few of his recommendations I was able to resolve the issue myself.  I offered to still have him come out so I could compensate him for his time and advise and he said that wasn't needed. So hard to find honest vendors in today's age, but he is one of them.

Anthony responded to me communicated with me the whole time to coordinate the best times the work was done professionally pricing is very fair I highly recommend this business.

Update April 2016: after all the hassle the line was dug up and replaced and there have been no problems in the months since. I'm told that Jason has recently sold the company and that there's a new owner, if that's the case please don't hold old reviews again the new owner. I'm going to leave this review up with a neutral A-OK 3 stars.

Update Jul 24: Jason says they will stand behind the work, will honor the warranty, and will dig up and replace the sewer line. I'm still less than pleased about being told someone would be out last week and having no one show, but if the repair is completed I will be satisfied.

In June 2013 Baltimore Sewer Service.com LLC installed a seamless pipe liner to fix my main sewer line. They gave a 50 year warranty (as written on the work order -- Jason's claim in a post here that they don't offer such a warranty is just not true. See infamous.net/bss.jpg . )

At the time of the repair I was pleased, I thought that they'd effectively fixed the problem at a reasonable price. But the line started to run slow a few weeks ago, getting bad last week. I called twice (on Thursday July 16 and Friday July 17) and was told someone would be out Friday morning. No one showed and I was not called back. I sent e-mail through their website at BaltimoreSewerService.com and received no reply.

With the line completely backed up and sewage bubbling up in the toilet on Saturday, on Sunday I had to have another plumber snake out the line. That plumber pulled several handfuls of out of the line. They just did a video inspection and found heavy root infiltration in the part that was supposedly lined. The repair guaranteed for 50 years had totally failed in two.

And not only has the repair failed, I can't seem to get them to respond to the problem. I've filed a BBB complaint seeking a refund, as a preliminary to official complaints with the county and state plumbing boards and/or a lawsuit.

I am open to finding a resolution to this and will update this review if BSS makes things right, but I'm not optimistic.

very bad at communicating, and is not considerate of other people's time. i am glad i didn't hire him. it was enough that he couldn't make the agreed  time without notifying, and not answering my texts. maybe he is good at plumbing, but looking at how he treats potential customer's time and not very service oriented, it is not smth i wanna to test.

Never written a review before - absolutely have to for Vernon and Hamilton Plumbing. Excellent experience from start to finish and start was right here via yelp. I received a timely response to a quote request with a great price. The quote had detailed instructions as to how the job would be completed, which I loved and gave me great confidence. I had an urgent and almost unrealistic need for quick service and Vernon fit me in to his already very busy schedule. The job was completed quickly and professionally and he even gave me tips as to how to move forward replacing the toilet over the flange he replaced for me. I cannot recommend Hamilton Plumbing, Heating & AC enough. If you need a plumber or HVAC professional - please call Vernon at Hamilton Plumbing, Heating & AC.

While the plumber was on time and was wearing a mask I was charged almost $700 to snake my front lawn drain.  While that was discouraging, if it had worked I would have been okay with it.  As soon as the plumber left I flushed the toilet and it overflowed all over the bathroom floor.  I had to call another plumber in to snake it and after he did it, it worked fine. When I called Catons to complain they said since the second plumber did the work on my drain in the first place (they did - years ago) they were not responsible.  How can you not be responsible for snaking a drain incorrectly, charging huge amounts of money, have the toilet overflow as soon as the plumber leaves and not even offer a refund of sorts? I paid to have a drain snaked and  that was never done correctly and I had to pay the price out of my pocket and by cleaning up a bathroom mess.

If I could give a zero, I would. THIS IS A HORRIBLE REVIEW! On March 17th we had a toilet emergency at 3:30 in the morning where my 6'7 post surgery husband fell and broke the toilet and tank. Water was EVERYWHERE. I called Bailey Bros. and he did not feel it was an emergency and said he would be out between 9am and 11 am.. Needless to say he was late. He barely looked at the toilet and immediately said he would have to remove all the base boards and saw 10 inches up from the floor to check for mold. He promised me he would be back and it would be fixed by 5pm. At 2pm, my husband called him and he said he wasn't coming, probably because I did not fall for his SCAM and BS about the ridiculous repairs he wanted to do after looking at the toilet for 2 seconds.PLEASE DO NOT USE THIS SCAM COMPANY YOU WILL GET LIES EXCUSES AND MOST LIKELY A JOB A TWO YEAR OLD COULD PROBABLY DO BETTER ALL HE HAD TO DO IS CALL TEST EMAIL to let us know but when he lost his scam charges he bailed out.

Response time was good. Two other plumbers were giving next day as a response time.
Cost was ridiculous at $800 to come out and run a snake for a 90 minute job.
Usually go to Home Depot and do it myself for under $100. Circumstances at the time didn't warrant that.
Although they got the job done effectively would not use again.

This company is a big scam. I should not have trusted Jeffrey Muncey and the owner. I paid for a project that was not completed.

Jeff  Muncey locked my property and ran away with the keys without completing the project. I had to buy a new lock and pay a locksmith for a new installation.  I paid upfront $750 to Valley View Handyman Services for nothing. They are not responding to phone calls or texts. This was a total nightmare but I'll make sure that justice will be served.

I have more details but hope this summary warns others so they can avoid similar cons.