Best Water Filtration System Installation in Baltimore MD

Woke up on a Sunday with no water. Within hours Harford Well Service had the old well pump out and new in!! Service is superb! Only one that answered his phone on a Sunday. Definitely recommend and will use them again.

After multiple visits requiring coordination with a neighbor to diagnose the cause of a leak, the owner of Perfect Plumbing decided not to do the job when I complained that he wanted to charge me extra for the 2nd trip out. He had the option to keep a repeat customer happy by not having the extra charge or to earn more by doing the work for the extra charge, but lose me as a customer in the future. Instead, he opted not to do the work at all, which came across as unprofessional and vengeful.

Had them repair a leaking pipe in my kitchen which caused $20k in damages only to have it happen again 22 months later. Called today and they said sorry, we don't have anyone available to come over to fix it!! Had to call another plumber who is coming today. This after I tried to give them a second chance after a bad dryer install they performed last summer! The service rep scratched my washer with his belt buckle, sawed the back wall behind my dryer without cleaning up so I had wood chips in my dryer with the first few loads of laundry! He also left ceiling covers off my basement ceiling where he did plumbing work. After several calls and promises to come back and fix the problems, they said the fresh wood chips in my dryer came from a mouse and a plugged up vent! Plus they never fixed the scratches on my $2k washer! It looks like a scratch and dent washer! I have a cat by the way ,so doubt there was ever a mouse. Expect poor service and slow response to your complaints. Too many good plumbers in the area to have to settle for their type of service. Ken and Kathy Griffen should be ashamed of themselves!