Best Water Conditioner Repair in Baltimore MD

Woke up on a Sunday with no water. Within hours Harford Well Service had the old well pump out and new in!! Service is superb! Only one that answered his phone on a Sunday. Definitely recommend and will use them again.

From hearing the praises on various radio stations, I thought I was going to get great service. The short answer is, the salesperson and field people speak  two different languages. Also, a lot of detail was left out, wrong, misrepresented, or average. The project was supposed to be a day and a half. It was two long days (last day was 8pm). The first day was a 2 man crew (I was told 3-4). The second day was a 3-4 man crew. The crew undid work the first day crew completed. There we steps left out. The second day crew should have been the first day crew. The rating would have been higher. Permits, I was told Horizon would handle. After the work was complete, I'm told I have to schedule and be present for the inspections. I would think they would have the inspectors on site while here-no. The notification gave me the choice to call or email Horizon to schedule the inspections. Out of convenience, I chose email. The email told me to call them-doesn't make sense. Don't have the email option then. And, the there was a failed inspection. Customer service has been responsive and nice. They were willing to give me $175 for my troubles. I haven't seen that money or they didn't explain how long it would be until I receive it (or don't offer). I scheduled to have the failed work corrected a few days ago. This morning, I was called by Horizon to have the work scheduled. I explained I already scheduled the work. Then, I get a call back to see if I could reschedule. At this point, no. For the amount I spent, this was not what I expected. And it's not over.