Best Tile Installation in Baltimore MD

Office Manager is unhelpful and argumentative.  Called on Friday, December 21st to get my my propane water heater replaced.  Kathy gave me an estimate over the phone of $2795.  I thought it was high, but I had water leaking in my basement.  They came out immediately and installed a new one.  Service people were great.  My problem is with getting a receipt and itemized bill from them.  I had to call twice and send two emails before I could even get a receipt for what they charged my credit card. The receipt merely says removal of old water heater and replaced with new water heater $2795.00 - no detail of parts, labor or taxes.  It has now been almost 4 weeks and although I, and my insurance agent, politely asked for an itemized bill, Kathy has refused saying it would be too much work for her.  Seriously!  It is a simple request and her reluctance makes me suspicious of what they charged me.  I have asked for a breakdown of parts and labor, seems reasonable to me, but Kathy argued with me, saying that my insurance company did not need it, that it was like asking a restaurant to give you the cost of the peas in your dinner, etc.  She is most unpleasant and totally unprofessional.  I am now seeking other estimates to make sure I was not taken advantage of.  Griffin should just give me the information I asked for.  I was happy with the work and I paid them immediately.  I thought they were in a service business, but apparently they can't give a paying customer readily available information.  Very Disappointing!

This company is a big scam. I should not have trusted Jeffrey Muncey and the owner. I paid for a project that was not completed.

Jeff  Muncey locked my property and ran away with the keys without completing the project. I had to buy a new lock and pay a locksmith for a new installation.  I paid upfront $750 to Valley View Handyman Services for nothing. They are not responding to phone calls or texts. This was a total nightmare but I'll make sure that justice will be served.

I have more details but hope this summary warns others so they can avoid similar cons.