Best Gas Appliance Repair in Baltimore MD

Great quick service even during weekends. A technician was really professional and friendly.

I hired Empire Plumbing and Heating today to fix a plumbing issue at our PAPYRUS location located in the Towson Town Center.  Not only were they fast to respond and fix our issue (it literally was less than 30 minutes from when I called them ) they were efficient and completed the job quickly and price was amazing. I would hire them again. I highly recommend them.

Brian was thorough and thoughtful in helping diagnose the problem, researching replacement options and promptly and professionally installed the new heater. He showed up when promised and left our home clean. Brian was courteous and professional.   I will definitely call Brian again.

I called Coldwright about a toilet which was coming loose from the base. Larry came right out the next morning. Although there was a problem with the floorboards in our old farmhouse, he improvised a solution. Great work!

Weird, weird, weird  situation.  Their plumbers are pretty good overall, I had some good service calls at first.  Prices started good but then jumped up!  But then service got very hit or miss.  A few things were not fixed completely (hey, it happens) so  I finally called. I don't need a discount, it is just that if I take off work, I just want stuff done completely.  Kathy is the boss and she asked me to take photos and email them so I did, took time and tried to send details.  No response at first (see other reviews re: not responsive) so I emailed again.  I then got a ginormous email outlining everything they had ever done at our home with so you see we have been good to you.  Apparently it is acceptable to fix things some of the time and that should cover when things are NOT fixed completely?  The end of the email stated she was an educator and it was a teachable moment. for me. I did not ask to be educated on plumbing, I just wanted stuff fixed.

Re: WATER HEATERS  their water heater guy said we would have to rebuild the closet completely.  This is our second water heater in 25 years, the other two companies installed without even mentioning our closet being a problem!  This is one of the issues I mentioned to  Kathy and she  asked me to provide photos and info on this (I no longer needed KG services but obliged her).  Part of her email manifesto she wrote  your water heater is a cheap one and will fail soon.  LOL!!  See other reviews, you may find yourself wasting your time.