Best Biohazard Cleanup in Baltimore MD
Plumbing Service
My experience was really bad with this company. The people working on the phones have no idea what jobs the guys working in the field can actually do and schedule and charge for jobs that they can not complete.
The service that I need done is to move a stack-able washer/dryer and replace the pan. I originally called Sears appliance people, and when they came to the house they said that a plumber needs to do this work (and did not charge us). I clearly Micheal and Sons what I needed done over the phone (twice) and they said that they can do the job. I scheduled an appointment for Tuesday, and they never showed up. I called them again, and they apologized and scheduled to come again on Thursday. When they finally came, even before the plumber came in the house he told me he could not do the job and that I would need to pay him $69 for coming out. I don't understand why he didn't just look at the job notes before coming over and calling and telling me he can't do it (or have the call center people call me).
I am really frustrated that I had to pay for them to tell me they can't do the job, after they said they could. They wasted my time as well (by having me stay home 2 days), but that is forgivable as long as the job is done.
I would not schedule another job with this company again.
The service that I need done is to move a stack-able washer/dryer and replace the pan. I originally called Sears appliance people, and when they came to the house they said that a plumber needs to do this work (and did not charge us). I clearly Micheal and Sons what I needed done over the phone (twice) and they said that they can do the job. I scheduled an appointment for Tuesday, and they never showed up. I called them again, and they apologized and scheduled to come again on Thursday. When they finally came, even before the plumber came in the house he told me he could not do the job and that I would need to pay him $69 for coming out. I don't understand why he didn't just look at the job notes before coming over and calling and telling me he can't do it (or have the call center people call me).
I am really frustrated that I had to pay for them to tell me they can't do the job, after they said they could. They wasted my time as well (by having me stay home 2 days), but that is forgivable as long as the job is done.
I would not schedule another job with this company again.
6420 Erdman Ave, Baltimore, MD 21205