Best Septic Tank Services in Lincoln NE
Cory is awesome! He did everything he promised and more. He knows good customer service and isn't going to charge you as much as the big name companies. He is fair and professional. I will only call Certified Plumbing for my plumbing needs moving forward!
Lincoln, NE
Lost all water to my house and acreage on a Saturday. Called Harper Well and Plumbing and they answered and said they would be there in an hour. Father and son showed up in 45 minutes. They identified the problem immediately and were able to make things work until the new tank can be installed next week. Fast, professional, and trustworthy. Thanks guys!
Lincoln, NE 68501
They finished the job better than any previous businesses. Came back when I had a question. 2month guarantee.
2201 Sewell St, Lincoln, NE 68502
1. Clean up debris removed from the sewer and do NOT leave it on the customer's floor. Other professionals have when calling in my home.
2. Do NOT tell the customer the plumbing can be used when the clean out plug hasn't been replaced in the pipe. This same man told my spouse we leave it that way intentionally. (Now my home is unable to use water-period)
3. Maintain your equipment so your crew doesn't have to waste my Monday for 2.5 hours waiting, only to have them break the equipment.
4. When your crew screws up, fix the issue IMMEDIATELY (not tomorrow) and apologize. Customer Service 101 to maintain your company and name.
Now we are at the same point as we were on Thursday, with a sewer line backing up.
2. Do NOT tell the customer the plumbing can be used when the clean out plug hasn't been replaced in the pipe. This same man told my spouse we leave it that way intentionally. (Now my home is unable to use water-period)
3. Maintain your equipment so your crew doesn't have to waste my Monday for 2.5 hours waiting, only to have them break the equipment.
4. When your crew screws up, fix the issue IMMEDIATELY (not tomorrow) and apologize. Customer Service 101 to maintain your company and name.
Now we are at the same point as we were on Thursday, with a sewer line backing up.
2045 S Folsom St, Ste C, Lincoln, NE 68522
Apparently the owner, James, makes a habit out of setting up service for himself using his company's name and then bailing when it comes time to pay. Sounds like an almost identical situation to the other review left here. He dropped an item off for service, then had multiple excuses for the delay in picking up and paying for the item when it was ready. He would eventually ignore all attempts of contact and abandon the work without paying. I'm sure he wouldn't appreciate the same actions towards his small business, yet it appears that is how he often conducts himself at others'. Pretty slimy behavior, I would never recommend using his services based on his character alone, regardless of the quality of work produced.
Lincoln, NE