Best in Lincoln NE

I called Bethany Repair in the evening after normal working hours when I discovered water backing up through my basement floor drain.  I talked directly with the owner of the company who answered his phone (rather than switching over to an answering service or machine as many contractors do after hours).  The quote for drain clearing was a bit more than other sewer cleaning contractors I'd worked with in the past, but it was worth every penny, and in the end it saved me money.  While discussing my problem on the phone, he checked out the municipal water system's records online and diagnosed what he suspected my problem was before we hung up.  He was at my home within twenty minutes of me calling (keep in mind it was after hours).  He not only cleared my line with a sewer snake / cable, but he also scoped it all the way to the street with a camera to ensure it was clear.  And then he re-snaked the line to loosen some remaining residue that we wouldn't have been aware of if we hadn't run a camera through.  The work required removing a toilet to get to the clog in the buried sewer line, but he left me the parts to reset it myself and save some $$$.  Not only did he provide excellent customer service, but his vehicle, tools, and equipment were extremely clean.

When our AC went out, i did a little troubleshooting and found that the start capacitor had blown.  Wanting to get a new one ASAP, several HVAC places here in town wouldn't sell me the part, but instead wanted to send a tech (to tell me what i already knew was broken).  Biggerstaff not only had the part in stock, but sold it at a very reasonable price (i researched the price online), and i had my AC back up and running in less than 1 hr.

I've had my share of plumbing needs in the past few years with varying satisfaction, so this time I thought I'd check Yelp for a recommendation.  I'm glad that I did and glad that I went with Reddick Plumbing out of Lincoln.  I had a seldom used shower which had a control that got stuck on full hot water output (on a Sunday, of course).  Fortunately, I could turn the hot water off at the water heaters to get it down to a small stream of cold water.  There isn't any other shut off to the shower and no rear access in the basement.  Fearing that it was going to be a costly pain to replace the valve by tearing into the shower, I talked to the owner Troy on Sunday and said that I could at least wait until Monday. He had me send a picture and said that he could probably replace the core to the control and take care of it. Feeling much better already!  He moved the appointment from 11 AM to 8 AM with plenty of notice and was down here in Firth and gone in less than 30 minutes (plus the 30 minute travel).  I have to echo the other reviews here: Troy was knowledgeable, honest, professional and reasonably priced and I couldn't have asked for better scheduling.  In short, the kind of service that gets repeat business and recommendations to friends and relatives.  Thank you!!!!!!

Okay, so we have a 'extra' new homeowner's insurance policy that we purchased with our new home that covers almost everything that can go wrong in the first year. We filed a service order with American Home Shield, because our water heater was leaking, and Aqua Plumbing and Heating was the vendor assigned to the issue. After 1 week, I heard NOTHING, as they were supposed to contact us, not the way around, so I contacted them. The receptionist promised me that things would be taken care of shortly, and 4 days later, still nothing. Now, it's been almost two weeks, so I call them again, they tell me they received nothing....even though I know they did, as they had all of our contact information in order to call us several times once we cancelled our service call with them.... I made sure American Home Shield was aware of this, and I hope that they do not assign them to ANYONE else. A leaking water heater can cause flooding for goodness sakes! I think that this company is lazy and has horrible customer service.

Had a water heater installed.  Needed additional parts.  They told me one price and months later got a bill for $300 more out of the blue.  It comes down to me not wanting everything in writing before the work was done.  Cant go by people word anymore.  I should have known better.

Apparently the owner, James, makes a habit out of setting up service for himself using his company's name and then bailing when it comes time to pay. Sounds like an almost identical situation to the other review left here. He dropped an item off for service, then had multiple excuses for the delay in picking up and paying for the item when it was ready. He would eventually ignore all attempts of contact and abandon the work without paying. I'm sure he wouldn't appreciate the same actions towards his small business, yet it appears that is how he often conducts himself at others'. Pretty slimy behavior, I would never recommend using his services based on his character alone, regardless of the quality of work produced.