Best Window Repair in Austin TX

German gets the work done nicely! I'm glad to recommend Mill Hill construction to everyone on the home improvement projects / construction projects.

I called this service to fix the hot water heater for the business I work at. I was sold at first because they charge a flat rate for the work, rather getting charged by the hour. I have had plumbers come out before and told me it was going to take no time at all, and it ended up taking 6 hours at a zillion dollars per hour-- so I thought this approach best. I agreed to the $40 to have them come out. Man, a waste of money. A nice enough guy came that very afternoon, which was nice. He diagnosed the problem in about 3 seconds and then told me he would make some calls and come and find me when he knew more. After about a half hour I went looking for him, thinking maybe he left. He came into my office about ten minutes later with a sheet of paper with options ranging from a 'band-aid option' to a the super special wow package. Every option had a service agreement with a price. I was pretty furious. Obviously, all i needed was the 'band-aid option' for the water heater, but this form made me feel like somehow I was making a mistake. And if the diagnosis was simply for a $450 part why was he quoting me for a $6,000 water heater? It was like the pinnacle of upselling. Personally, I hate being sold something I don't need. He told me it was going to take him 45 minutes to install and that he didn't know the cost of the part. Oh, and it was going to take 3 days to fix.

I paid the $40.00 and let him go. I called another local guy and he told me the part was only $45.00 dollars and he could have it done in 20 minutes. Including labor I got the job done for half, using someone else.