Best Storm Damage Restoration in Austin TX
Plumbing Service
Hiring this company has resulted in Colony Home bringing in a subcontractor into our home, hired by Mr. John Flores. Master Granite, owned my Memo Perez, whom did not have any insurance, filed exotic granite in my kitchen that was not within OSHA standards and my home is now contaminated with Silica. They used no water when cutting inside, or the proper collection of granite dust. A shop vac doesn't do the job, clearly. Two independent labs have verified this quartz/silica substance. Mr. Flores has been a nightmare to contend with while my spouse is in Afghanistan. He walked off the job after being paid $7,000 and did not finish the bathroom, (paint or bathtub grout), or my kitchen.
I was left without plumbing for eight weeks and I have a two year old. He attempted to clean up the granite dust with a cleaning company but they only caused further damage, this resulted in $1900 in damages. Dust was removed but not the silica. As soon as Mr. Flores was made aware of the silica contamination, he refused to provide his insurance information. USAA would not cover damages caused by his gross negligence. I read his 'eleven five star reviews,' and assumed he was trustworthy. He said to me, Trust me, Mrs. Duff. You're not trusting me, Mrs. Duff. It is almost February and my home is still unfinished. He was hired August 25th, 2019.
Beware. Use caution. His quality control is horrific. They scratch things, drip paint, lose molding pieces, lack supplies, have to repeatedly repair subpar work, charge for materials they do not use, and charge for services they do not provide. Such as moving furniture, removing appliances, taping rooms before painting, protecting your property. This will cost us several times what the original projected costs were to repair our home from his crew and subcontractor. I've had to hire a law firm to recover my damages. Some projected estimates, $9800 to clean the kitchen of silica, new cabinets $6400, Hvac system cleaned $2500. This has caused us so much stress.
I was left without plumbing for eight weeks and I have a two year old. He attempted to clean up the granite dust with a cleaning company but they only caused further damage, this resulted in $1900 in damages. Dust was removed but not the silica. As soon as Mr. Flores was made aware of the silica contamination, he refused to provide his insurance information. USAA would not cover damages caused by his gross negligence. I read his 'eleven five star reviews,' and assumed he was trustworthy. He said to me, Trust me, Mrs. Duff. You're not trusting me, Mrs. Duff. It is almost February and my home is still unfinished. He was hired August 25th, 2019.
Beware. Use caution. His quality control is horrific. They scratch things, drip paint, lose molding pieces, lack supplies, have to repeatedly repair subpar work, charge for materials they do not use, and charge for services they do not provide. Such as moving furniture, removing appliances, taping rooms before painting, protecting your property. This will cost us several times what the original projected costs were to repair our home from his crew and subcontractor. I've had to hire a law firm to recover my damages. Some projected estimates, $9800 to clean the kitchen of silica, new cabinets $6400, Hvac system cleaned $2500. This has caused us so much stress.
Round Rock, TX 78681